IT Services for Transport and Logistics: Fleet, ERP & Cybersecurity
Managed IT for logistics companies with fleets, warehouses, and operations where uptime and mobile connectivity drive the business.
Fusion Computing provides managed IT and cybersecurity for Canadian transport and logistics companies with 10 to 150 employees. We support the systems that move freight: McLeod, TMW, Descartes, and BluJay TMS environments, Sedna communication platforms, dispatch and tracking tools, warehouse management systems, and the mobile devices your drivers and warehouse staff depend on.
Best fit for transport and logistics companies with 10 to 150 employees.
Named one of Canada’s 50 Best Managed IT Companies two years running (2024 & 2025). See our certifications →
According to the Canadian Centre for Cyber Security’s 2025-2026 National Cyber Threat Assessment, transportation and logistics infrastructure ranks among the top sectors targeted by financially-motivated ransomware groups and Pacific Rim nation-state actors. Transport Canada’s 2024 cyber-resilience guidance for federally regulated carriers reinforces baseline controls now expected during contract renewals.
Why Transport & Logistics Companies Work With Fusion
Most MSPs that claim to support logistics companies have never actually worked inside a TMS. They support Windows endpoints and helpdesk tickets. But when your McLeod or TMW environment goes down at 4 a.m. during a peak dispatch window, generalist IT support creates a worse problem than it solves. The gap between “we support your servers” and “we understand your application stack” is exactly where freight operations break down.
Transport and logistics environments create IT demands that office-focused providers underestimate. Your TMS (McLeod, TMW, Descartes, or BluJay), warehouse management system, dispatch platform, and invoicing tools need to stay available around the clock. Platforms like Sedna that manage shipping communications, fixture data, and voyage tracking add another layer of IT complexity that most MSPs have never touched.
Fusion Computing has supported Canadian businesses where uptime and operational continuity are non-negotiable since 2012. Our CEO holds the CISSP certification, so your security posture is guided by senior cybersecurity leadership. We align services to CIS Controls v8.1, which maps directly to the cybersecurity requirements in the 2025 CTPAT/PIP harmonization updates. That gives your business a defensible baseline for insurance applications, CBSA compliance, customer security questionnaires, and FAST program eligibility.
Whether you run a local fleet, a warehouse network, or a multi-site distribution model, the weak spots are usually the same: aging handheld scanners on outdated firmware, drivers onboarded without proper device provisioning, shared login accounts on warehouse terminals, and weak after-hours escalation when dispatch goes down at 2am.
Fusion Computing closes those gaps because we know the dispatch-to-delivery workflow and the IT systems that support each step. No more fingerpointing between the TMS vendor and the IT provider when a workflow breaks.
Fusion Computing delivers managed IT for logistics and transport companies with a 93% first-contact resolution rate. Services include fleet management system support, warehouse connectivity, Microsoft 365 administration, and CISSP-led cybersecurity. Canadian-owned since 2012.
Cybersecurity Threats Targeting Transport & Logistics
According to the National Motor Freight Traffic Association (2026) Transportation Industry Cybersecurity Trends Report, more than 70 percent of North American carriers polled in late 2025 named ransomware on TMS or dispatch as their top operational risk, and CTPAT cybersecurity criteria were expanded in 2026 to require documented endpoint, identity, and incident-response controls. Canadian carriers feeding the United States through the FAST and PIP programs inherit the same criteria during contract renewals.
Logistics companies need fleet management system integration, real-time GPS and ELD connectivity, secure cloud access for dispatchers and drivers, mobile device management, automated data backup, and cybersecurity protecting shipment and customer records. Reliable uptime directly impacts delivery schedules and revenue. An MSP experienced in transportation understands 24/7 operational demands.
Cyberattacks targeting logistics jumped 61% in 2025, with the sector ranking among the top three targets globally (Everstream Analytics, 2025). Ransomware accounts for 38% of attacks on transport companies (Maticmind Cyber Defence Center, 2025). Here are the four primary threats.
“Logistics companies run on uptime. When the TMS goes down, trucks don’t get dispatched, deliveries get missed, and customers don’t get invoiced. The SLA for these businesses isn’t 15 minutes, it’s immediate, because every minute of downtime has a dollar value attached to it.”
Mike Pearlstein, CISSP, CEO of Fusion Computing
Managed IT Services for Transport & Logistics
According to the Canada Border Services Agency (2026), the CARM Assessment and Revenue Management mandate took full effect on January 1, 2026, and every commercial importer must register on the CARM Client Portal and post their own financial security to clear shipments. The CARM workflow runs through identity, document retention, and audit logs, the same controls the Canadian Centre for Cyber Security Baseline Controls (2025) already require of every Canadian SMB carrier and broker.
Help desk, fleet device management, TMS/WMS infrastructure support, cybersecurity, multi-site networking, and backup under a single per-user monthly fee. We coordinate with your TMS vendor for application-layer issues so you aren’t stuck bridging the gap between IT and the software provider.
Our managed IT support replaces unpredictable break-fix costs.
Cybersecurity services are aligned to CIS Controls v8.1.
Our co-managed IT model augments your existing team.
We support the full dispatch-to-delivery chain: load booking and dispatch in your TMS, driver communication and ELD compliance, warehouse pick/pack/ship workflows, proof-of-delivery capture, invoicing and settlement, and the network infrastructure connecting offices, yards, and distribution centres.
IT Support for Other Industries
Fusion Computing serves managed IT across multiple verticals. Each industry has distinct compliance, security, and operational requirements.
Also serving Canadian law firms: see IT and Cybersecurity for Canadian Law Firms: LSO Technology Practice Management Guideline + FLSC Rule 3.1-2 alignment, Microsoft 365 Copilot governance, eDiscovery, and privilege-safe collaboration.
“We had two dispatchers, three TMS integrations, and a customs broker who couldn’t agree on what compliance meant. Fusion mapped CARM, CTPAT, and the PIPEDA pieces against our actual workflow in one session. Six months later, we passed our first 3PL customer security questionnaire without a back and forth.”
Regulated Canadian SMB Peers (2026 Portfolio)
Transport and logistics shares regulator overlap with the other Canadian SMB verticals Fusion runs. If you cover multiple of these, the same identity, evidence, and incident-response baseline applies.
- IT and cybersecurity for Canadian law firms: LSO Technology Practice Management Guideline.
- IT support for healthcare providers: PHIPA s. 12(1) and s. 13.
- IT support for financial services: OSFI B-13, FSRA, and MBRCC alignment.
- IT support for accounting firms: CPA Canada AI policy + CRA T2 retention.
Fusion Computing also provides IT support for transit agencies and municipal organizations across Ontario. DARTS Transit in Hamilton has relied on Fusion Computing for nearly a decade.
Book a Consultation About Logistics IT Support
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Guides & Resources
Free guides on IT support, cybersecurity, and managed services for transport and logistics companies.
Frequently Asked Questions
Transport and logistics is one of several industries we support under our national managed IT services program, which sets the standard stack, SLA, and compliance framework that every vertical-specific engagement inherits.
Operating across multiple verticals? Fusion Computing supports related industries with the same Canadian-owned, CISSP-led managed IT and cybersecurity program: managed IT for manufacturers covers OT and shop-floor connectivity, IT support for construction companies handles trailer-office and project-site connectivity, and IT support for financial services serves the brokers, factors, and lenders that finance freight receivables.
Why this matters for Canadian transport and logistics: Statistics Canada reports the transportation and warehousing sector contributes about 4 percent of Canadian GDP and employs more than 1 million people, with cross-border trucking moving about two thirds of Canada-US merchandise trade.
The Canadian Centre for Cyber Security flags supply-chain operators as priority ransomware targets, and the Canadian Anti-Fraud Centre tracks freight fraud, double-brokering, and business email compromise as fast-growing attack patterns.
ISED Canada and the BDC both note that smaller carriers run on margins thin enough that a single 48-hour outage on a TMS or WMS can wipe out a quarter of profit. Sources: statcan.gc.ca, cyber.gc.ca, antifraudcentre-centreantifraude.ca, ised-isde.canada.ca, bdc.ca.
Common questions about IT support, cybersecurity, and managed services for transport and logistics companies.
Logistics IT Uptime Requirements
| System | Downtime Impact | Required Availability |
|---|---|---|
| TMS (dispatch) | Trucks stop moving | 99.9% (8.7 hours/year max) |
| Warehouse WMS | Picking/shipping halted | 99.9% |
| GPS/fleet tracking | Visibility lost | 99.5% (acceptable brief gaps) |
| Customer portal | Client complaints, lost orders | 99.5% |
| Email/collaboration | Delayed communication | 99.0% |
What IT support do transport and logistics companies need?
Reliable help desk, TMS and WMS infrastructure support, multi-site networking, mobile device management for drivers and warehouse staff, secure backups with tested restores, Microsoft 365 management, endpoint protection, and patch management. If the environment runs across warehouses, trucks, terminals, and office staff, you’re also covering identity changes, after-hours escalation, and recovery planning. That’s why most firms need both dependable IT support and stronger cybersecurity services, not just a reactive help desk.
Can you support our TMS, WMS, and dispatch systems?
Fusion Computing supports the IT infrastructure your logistics systems depend on. For vendor-specific application issues, we coordinate with your software vendor while keeping the surrounding environment stable. That means you aren’t left bouncing between the software team, the network provider, and internal staff every time a workflow breaks down. If you’ve already got internal IT, this often fits best as a co-managed IT model.
How do you manage devices used by drivers and warehouse staff?
MDM across all company tablets, phones, scanners, and mobile devices. Full-disk encryption, enforced security policies, and remote wipe capability. That gives dispatch, warehouse, and fleet teams a cleaner way to keep devices usable without letting lost or unmanaged hardware become a security problem. If a device goes missing, you can lock it down fast so it doesn’t turn into a bigger incident.
How much does managed IT cost for a logistics company in Canada?
Pricing depends on user count, number of sites, device complexity, security requirements, and support scope. Fusion Computing prices managed IT as a predictable monthly service. You’re paying for coverage, monitoring, documentation, security tooling, and a team that can keep up with operational schedules instead of just reacting when something breaks. If you’re trying to compare options, start with an IT business assessment so you’re not guessing about scope.
What happens if ransomware hits during a shipping cycle?
Immediate triage, containment, and restore from encrypted, air-gapped backups. In a published ransomware recovery case study, a client was hit on a Friday evening and was fully operational by Monday morning, with 100% data recovered and $0 ransom paid. That’s the kind of recovery posture you want before the business is under pressure, so you’re not forced into a bad decision during an active shipping cycle.
How do you connect multiple warehouse and office locations?
Site-to-site networking with VPN, wireless coverage for warehouse and dock environments, and secure remote access. The goal is to give warehouse teams, office staff, and leadership stable connectivity so they aren’t improvising around weak coverage or shared credentials. When a site changes, the network shouldn’t be the reason the operation slows down.
Do you offer co-managed IT for logistics companies with internal IT staff?
Yes. Fusion Computing can take Level 1 and Level 2 support off your internal IT team so they can stay focused on business-level projects. Regular vCIO sessions provide shared planning and proactive recommendations. That model works well when you’ve already got someone internal who knows the operation but shouldn’t have to carry every ticket, device issue, and vendor follow-up alone.
IT for Canadian transport and logistics firms
IT services for transport and logistics companies must cover fleet telematics, TMS integrations, cross-border data compliance, and the supply-chain interconnections that make the sector the most-targeted single industry for detection events in 2025. Fusion Computing provides managed IT and cybersecurity for Canadian transport and logistics firms from $130/user/month co-managed or $180/user/month fully managed.
According to Q4 2024 and Q1 2025 detection telemetry, transportation and shipping generated more cybersecurity detections than any other sector, with threats rising 11% in Q1 2025 alone.
According to 2024 industry analysis, the Transportation and Warehousing sector bears 64.33% of supply-chain-targeted cyberattacks.
Cyberattacks through the supply chain have increased more than 400% in recent years, per supply-chain security researchers.
According to Maersk’s 2025 supply-chain insights, maritime ransomware alone surged 467% year over year, with the average breach cost reaching USD $4.18 million.
“Logistics is a target because everything else depends on it. An attacker who stops a carrier or a cross-dock stops a retailer, a manufacturer, and a hospital downstream. That interconnection is why OSFI, CBSA, and Transport Canada are all watching this sector more closely, and why we build for board-ready evidence, not just uptime.” , Mike Pearlstein, CISSP, CEO, Fusion Computing
Last reviewed: April 2026. Fusion Computing
