IT Support for Wealth Management Firms
Managed IT and CISSP-led cybersecurity for Canadian wealth managers, CIRO dealers (formerly IIROC/MFDA), private-wealth practices, and family offices. Technical controls and evidence scoped to your firm’s regulatory and client requirements.
Fusion Computing provides managed IT, co-managed support and CISSP-led cybersecurity for Canadian wealth firms. We scope Microsoft 365, advisor access, backup, incident response and AI governance around your existing team. Your compliance owner identifies the rules and evidence requirements that apply to the firm.
Best fit for Canadian wealth firms with 3 to 50 advisors plus their compliance and operations staff.
Discuss your wealth firm’s IT needs
Start with a free 30-minute discovery call about your advisors, support arrangement and the work you need covered. If an IT or security assessment is appropriate, we agree its scope and fee in writing before work starts.
- ✓ Your advisors, locations and current IT responsibilities
- ✓ The security or evidence gaps you need help addressing
- ✓ Whether managed support or a scoped project fits
The vendor breach, the lost advisor laptop, the AI-tool prompt leak – three scenarios firms like yours call us about, and all three come down to the same identity, endpoint and detection gaps. Score your own setup in about 3 minutes, no email until you see the result.
Run the cybersecurity assessment →or book a free 30-min call →Free · no email until you see your score, or talk to a senior engineer.
Who this is for
Fusion Computing’s wealth-management IT program is sized for Canadian wealth firms with 3 to 50 advisors, plus their compliance, operations, and back-office staff. Solo advisors are welcome when the practice handles client information that warrants tenant-scoped Microsoft 365, MFA enforcement, EDR, and a written AI governance policy rather than a consumer mailbox configuration.
“The CIRO examiner asked for our incident-response runbook, our access-review evidence, and our Croesus integration controls. Fusion built all three, signed off on the runbook with their name on it, and walked our CCO through every artifact. The first examination cycle since they came on board closed clean.”
Who should own your wealth firm’s IT?
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| Decision | Fully managed by Fusion | Co-managed with Fusion | In-house team |
|---|---|---|---|
| Operating responsibility | Fusion runs the agreed support, Microsoft 365 and security program. | Your IT lead retains ownership; Fusion handles agreed work and escalations. | Your employees run support and systems, with any separately retained specialists. |
| Advisor access and applications | Access and vendor coordination are included where specified. | Your team and Fusion divide applications, access and vendor responsibilities. | Your team maintains access, applications and supplier relationships. |
| Security and compliance evidence | Fusion supplies scoped technical controls and records for your firm’s review. | Fusion supports the evidence and remediation work assigned by your team. | Your team produces evidence or commissions outside support. |
| Coverage | The agreement defines support hours, response objectives and incident responsibilities. | Coverage and escalation are shared according to the agreement. | Your staffing, on-call arrangements and supplier contracts set coverage. |
| Cost basis | A written proposal for advisors, staff, systems and required scope. | Fusion’s scoped service fee alongside the internal team’s costs. | Staff, licences, tools and any specialist engagements. |
| Firm accountability | Your leadership and compliance owner retain business and regulatory decisions. | Your leadership and compliance owner retain those decisions. | Your leadership and compliance owner retain those decisions. |
The indicative wealth-firm prices below help frame the discussion. Your proposal identifies included licences, support responsibilities and separately priced work.
What wealth-management IT support costs in Canada
Most Canadian wealth firms in our portfolio land between $210 and $250 per advisor per month for fully managed IT and cybersecurity, including help desk, Microsoft 365, EDR, Purview labels, backup, AI governance, third-party-risk evidence packets, and the annual table-top exercise. Compliance and operations staff seats are bundled at a discounted rate. Cybersecurity is included in the baseline, not bolted on later.
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| Firm size | Typical scope | Indicative monthly range |
|---|---|---|
| Solo or 2-advisor practice | M365 Business Premium, NaviPlan or Conquest, baseline EDR, backup, KYC labels | $700 to $1,200 |
| 3 to 8 advisors | Salesforce FSC or Croesus, Purview labels, third-party-risk packet, vCISO touchpoints | $2,400 to $4,800 |
| 9 to 25 advisors | Multi-office, custodian integration, annual table-top, AI governance, IR retainer | $5,400 to $10,500 |
| 26 to 50 advisors | Full vCIO, CIRO examination prep, DR runbooks, board-level reporting | $12,000 to $28,000 |
For full context across our service tiers, see our managed IT services hub and the broader financial-services IT page covering CIRO, OSFI, and SOC 2 patterns. Pricing is per advisor or per workstation depending on practice composition.
What’s included for Canadian wealth firms
Fusion Computing covers daily support, Microsoft 365, security, backups, vendor coordination, and the operating priorities behind them. Delivered under CISSP-led security leadership.
- Daily support and advisor onboarding
- Help desk, device setup, accounts and client-data permissions for advisors and staff.
- Monitoring and cybersecurity
- Endpoint and Microsoft 365 monitoring, patching, MFA, conditional access and endpoint protection.
- Microsoft 365 and client-file access
- Licensing, Teams, SharePoint, OneDrive, Purview labels and role-based access to KYC archives and statement portals.
- Backup and recovery
- Restore verification for advisor mailboxes, KYC repositories and CRM data.
- Wealth applications and vendor coordination
- Salesforce Financial Services Cloud, Croesus, NaviPlan, Dataphile, Conquest, carrier portals, custodian feeds and eSignature platforms.
- Risk evidence and incident exercises
- Third-party-risk records, CIRO-related evidence where applicable and incident-response exercises scoped to the firm.
- AI and Copilot governance
- Microsoft 365 Copilot permissions, policy configuration and workflow review with the firm’s compliance owner.
Fusion Computing delivers managed IT for Canadian wealth firms with a 93% first-contact resolution rate. Services include CIRO compliance support, advisor-portal access governance, Microsoft 365 administration with Purview, and CISSP-led cybersecurity. Built for IIROC and MFDA dealers, private-wealth practices, and family offices in Canada.
Three scenarios wealth firms call us about
Composite scenarios drawn from Canadian wealth-firm incidents we’ve responded to or that CIRO advisories track. Names changed, mechanics real.
Scenario 1: Third-party vendor breach during examination cycle
A 14-advisor firm learns its portfolio-reporting vendor was breached three weeks before a scheduled CIRO examination. Because vendor access was already inventoried and logged, the firm produces the affected-data scope, termination-of-access evidence, and client-notification decision trail in two days, and the examination proceeds with the incident documented rather than discovered.
Scenario 2: Advisor laptop loss during client conference
An advisor’s laptop disappears from a hotel conference room with client statements in the download folder. Full-disk encryption plus conditional access means the device is remotely wiped within the hour and the firm’s breach assessment concludes no reportable exposure, a one-page memo instead of a regulator notification.
Scenario 3: AI-tool prompt leak in a CIRO examination year
A junior associate pastes a client’s holdings into a free consumer AI tool to draft a review letter. DLP flags the prompt, the session is blocked, and the firm’s AI-use register records the event with the corrective coaching, exactly the supervision evidence CIRO’s 2026 guidance expects firms to show.
Security evidence for your firm’s review
Wealth firms switch when their current IT support company can’t produce a third-party-risk packet that maps to CIRO GN-2300-21-003, can’t describe how advisor laptops are isolated from KYC repositories, or can’t document the last table-top exercise. When client trust is the entire product, reactive IT is a liability you shouldn’t be carrying.
“CIRO’s own 2026 breach affecting roughly 750,000 investor records is the regulator’s own case study in why third-party-risk evidence is now table stakes. When CIRO asks a wealth firm whether its IT vendor handles client data the same way the firm does, the answer has to be documented, not implied.”
Mike Pearlstein, CISSP, CEO of Fusion Computing
AI for wealth advisors: Copilot, governance, and the CIRO inquiry
For a Canadian wealth firm, start with one advisor workflow and the client information it uses. Agree approved tools, permissions, human review and the records your compliance owner needs. Microsoft 365 Copilot uses existing user permissions; labels and policies need to be configured and tested before relying on them.
Our guide to AI governance for Canadian wealth-management firms covers the policy decisions. Microsoft’s Copilot data and privacy documentation explains how permissions and Microsoft 365 protections apply. Your firm decides which workflows are appropriate and what review is required.
Guides & Resources for wealth-firm IT
Choosing a provider: Best IT providers for Canadian wealth-management firms (2026), a buyer’s comparison by security, compliance, and software fit.
Compliance reading: our CIRO cybersecurity guide for wealth-management firms covers the controls, third-party risk, and the threats that most often hit advisory firms.
Resources we use with wealth-firm partners during onboarding and quarterly business reviews.
- Hub: Financial-Services IT, IIROC, OSFI, SOC 2 Audit-Ready
- Managed Cybersecurity Services for Canadian Businesses
- What Are Managed IT Services?, Fusion Computing Hub
- PIPEDA Compliance Canada 2026: Bill C-8 + Quebec Law 25
- Virtual CIO Services for Canadian SMBs
- Microsoft 365 Copilot Oversharing: The Permissions Audit Most Firms Skip
Templates, local support and related industries
- CIRO Third-Party-Risk Evidence Template (Free Download for Canadian Wealth Firms) →
- Toronto wealth-management firms
- Hamilton wealth firms
- Vancouver wealth firms
- IT for Canadian Family Offices
- AI and cybersecurity for Canadian law firms
- AI and cybersecurity for Canadian healthcare clinics
- Cybersecurity for Canadian financial brokerages
- IT for Canadian accounting practices
Frequently asked questions
Wealth-firm IT sits inside our broader commercial program. The managed IT services hub explains ongoing support, monitoring, Microsoft 365 administration, security and planning. The written proposal identifies your firm’s coverage, response objectives and required evidence.
How can Fusion Computing support a CIRO-regulated dealer?
Fusion Computing scopes technical controls and evidence for the dealer’s compliance review: access records, vendor inventories, incident-response responsibilities and security monitoring. CIRO’s 2026 report discusses third-party risk, staff training and incident reporting. Your compliance officer and advisers determine the requirements that apply; an IT engagement does not by itself establish regulatory compliance.
How do you handle third-party vendor risk under CIRO Guidance Note GN-2300-21-003?
We maintain a documented vendor inventory for the firm covering Microsoft 365, the practice-management platform, the custodian feed, eSignature providers, statement-generation vendors, and any AI tooling. For each vendor we record the data classes shared, the contract review date, the SOC 2 or equivalent attestation status, and the firm’s decision on whether the residual risk is acceptable.
Can you support our existing wealth-management software: Salesforce Financial Services Cloud, Croesus, NaviPlan, Dataphile, Conquest?
Yes. We run Salesforce Financial Services Cloud, Croesus, NaviPlan, Dataphile, Conquest, and the major Canadian custodial platforms across client tenants today. For wealth-stack vendors we don’t touch daily, we treat them like any other line-of-business application.
How should a wealth firm prepare to use Microsoft 365 Copilot?
Start with an approved advisor workflow, the information it uses and the person who reviews its output. Microsoft 365 Copilot respects existing user permissions; Fusion Computing can assess access, sensitivity labels and policy configuration and test the workflow before rollout. Your compliance owner sets the permitted uses and recordkeeping requirements. Product settings alone do not decide whether a use meets the firm’s obligations.
Can Fusion Computing help us run an incident-response tabletop?
Yes. Fusion Computing can scope an exercise with your leadership, compliance and operations team, using a scenario relevant to your firm and recording decisions and follow-up actions. The engagement sets the participants, duration and deliverables. CIRO’s 2026 report describes an exercise CIRO will conduct; it does not establish a universal annual exercise schedule for every wealth firm.
Are you a fit for solo advisors and small wealth practices, or only larger firms?
Solo advisors and 2-to-3-advisor practices are welcome where the practice handles client information that warrants a tenant-scoped Microsoft 365 environment, MFA enforcement, EDR, and a written AI policy rather than a consumer mailbox. Smaller practices typically land in the $700-$1,200 per month range at the solo level.
Do you cover the OSFI third-party-risk regime for federally regulated trust companies?
For a federally regulated trust company, Fusion Computing can scope technical evidence supporting OSFI B-10 third-party-risk and B-13 technology/cyber-risk reviews. Examples include access records, MFA coverage, backup restore evidence and incident-response responsibilities. The firm and its advisers determine applicable requirements; Fusion Computing supplies the agreed engineering and documentation.
Ready to talk wealth-management IT?
Tell us about your firm and your regulatory scope. We aim to reply within one business day to discuss the work and the next step toward a scoped proposal.
Start the conversation
Share the business problem, team size and timing. Managed services usually suit 10 to 150 employees; smaller project and AI enquiries are welcome.
- ✔We aim to reply in 1 business day
- ✔CISSP-led Canadian team
- ✔No obligation
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