Managed IT, Cybersecurity & AI for Canadian Businesses
Responsive support, CISSP-led security, and practical AI guidance from one Canadian partner.
For businesses with 20–200 employees. Since 2012.
★ 4.9/5 on Google · Canada’s 50 Best Managed IT · Canadian-Owned
Trusted by growing Canadian businesses
Canadian-owned. Your data stays in Canada, managed under Canadian law.
How We Help
RESPONSIVE, ACCOUNTABLE IT OPERATIONS
IT Support
Your tickets reach engineers who already know your stack. We handle support, patching, and monitoring through NinjaOne RMM and Huntress EDR, plus full Microsoft 365 management.
Explore IT Support →LAYERED PROTECTION AND PRACTICAL SECURITY
Cybersecurity Services
Managed detection via Huntress and SentinelOne, awareness training, backup verification, and security guidance grounded in CIS Controls v8.1. Protection without turning security into noise.
Explore Cybersecurity Services →STRATEGIC DIRECTION WITHOUT A FULL-TIME EXECUTIVE HIRE
vCIO / vCISO Services
We sit in on your leadership meetings. Not as a vendor pushing upgrades, but as the person who already researched whether Azure or a private cloud fits your headcount and budget.
Explore vCIO / vCISO Services →PRACTICAL AI ADOPTION FOR REAL WORKFLOWS
AI Consulting & Automation
Copilot rollouts. Reporting automation. Knowledge-base builds. The AI use cases that save your team hours, not the ones that sound impressive in a pitch deck.
Explore AI Services →I got the call no business owner wants. Our systems were locked and there was a ransom demand on every screen. Fusion had someone working on it within the hour, and by Monday we were operating normally again with no ransom paid.
Sandra M., CEO, Industrial Supply Company
See our cybersecurity approach →How It Works
Book a Call
Tell us what’s not working. We’ll ask about your team size, current setup, and biggest pain points.
We Audit Your IT
We review your infrastructure, security posture, and gaps. You get an honest assessment, not a sales pitch.
Get a Custom Plan
You’ll receive a clear scope, timeline, and pricing. Clear scope, clear pricing. No surprises.
Most clients pay $180–$250 per user/month for fully managed IT. No hidden fees.
Free assessment. No obligation.
Why Our Clients Stay
93% first-contact resolution · 1-hour critical response · Named one of Canada’s 50 Best Managed IT Companies
Experienced engineers, not a help desk maze
No Level 1 queue. No script-readers. Your team reaches engineers who already know your environment and can move the problem forward on the first call.
See How Our Support Model Works →Security leadership built into the relationship
Security built into day-to-day operations, long-term planning, and incident readiness. Not bolted on as an afterthought. Connected to how your business actually runs.
See Our Security Approach →Clear advice on modernization and AI
Does Copilot actually help a 40-person firm? Which automations save time vs. which ones create more work? We answer those questions before any rollout starts.
See AI Consulting & Automation →One partner across operations, security, and strategy
After year one, most clients stop thinking about their IT. That’s the point. One invoice, one escalation path, one advisor who already knows the answer when you call.
Talk to Fusion About Your Priorities →How We Compare
What makes Fusion different from a typical managed IT provider
| Typical MSP | Fusion Computing | |
|---|---|---|
| Critical response | 4–8 hours | 1 hour |
| First-contact resolution | ~70–80% | 93% |
| Security leadership | Generalist | CISSP-certified CEO |
| Pricing visibility | “Call for a quote” | $180–$250/user/month |
| Your account lead | Ticket queue | Named engineer |
| Data residency | Varies | Canada only |
From 35 to 205 users in under 4 years
A Toronto design studio partnered with Fusion to rebuild their IT environment from the ground up. Today, the co-managed engagement has been running for 5+ years.
Read the full case study · Learn about co-managed ITMost businesses that come to us have the same three gaps: no endpoint detection, no tested backup, and Microsoft 365 accounts with MFA disabled on at least two executives. We fix those in the first 30 days.Mike Pearlstein, CISSP, CEO, Fusion Computing▶ Watch: Meet CEO Mike Pearlstein →
What Clients Say About Working With Fusion
Fusion mapped AI opportunities to our actual day-to-day workflows, deployed Copilot for leadership, and built automation that cut month-end reporting from two days to four hours.
Rachel D. , Managing Partner, Financial Planning Firm, Toronto
It’s refreshing to work with a technology vendor that’s reactive in an expedient manner to our needs as a business. Fusion takes the time to learn what your current and future goals are, offers options to help you achieve them, and make you feel like your business is valued.
Naomi Clarke , Idea Factor
Fusion Computing has been the best IT Services provider we’ve ever had. Their managed IT services offering covers all 4 of our JP Motors locations bumper to bumper.
Ryan Pattinson , JP Motors
Industries We Serve
Serving Canadian businesses across the GTA, Hamilton, and Metro Vancouver since 2012
Accounting Firms
CRA-compliant data handling, secure client portals, and IT that doesn’t break in April
Construction
Multi-site connectivity, Procore and Bluebeam support, and devices that survive the job site
Finance
SOC 2 readiness, OSFI-aligned controls, and documentation your auditor will actually accept
Design & Architecture
Workstations spec’d for Revit and AutoCAD, large file collaboration, and rendering that doesn’t crash at deadline
Manufacturing
Most IT providers won’t touch your shop floor network. We work across both OT and IT to keep production running 24/7
Transport & Logistics
TMS and fleet system uptime, driver device management, and compliance documentation that holds up
Non-Profit Organizations
PIPEDA-compliant donor data handling, grant-ready IT documentation, and managed services that fit a non-profit budget
Ready to talk about your IT?
Start with a free assessment. No commitment, no pressure, just honest advice on what to fix first.
Talk to Our IT TeamFree assessment. No obligation.
Or call 1-888-541-1611
Named one of Canada’s 50 Best Managed IT Companies · 4.9/5 on Google
Common Questions Before Getting Started
What happens in the first 30 days?
We start with a discovery call, then audit your current environment. Within two weeks, we take over monitoring, patching, and ticketing. By day 30, you’ll have a roadmap covering security, infrastructure, and budget priorities.
How fast do you respond to critical issues?
1-hour response time for critical issues. We resolve 93% of tickets on the first contact, which means fewer escalations and less waiting. Most clients say the biggest difference is that problems move forward faster because we already know the environment.
What if we already have internal IT?
That’s our co-managed model. We work alongside your existing team, handling security, escalation, strategic planning, or whatever gaps they need filled. Your team stays in charge. Learn more about co-managed IT.
How much does managed IT cost?
$180–$250 per user per month for fully managed IT. Co-managed IT starts at $80–$150 per user per month. Pricing depends on user count, complexity, and which services you need. Get a custom quote.
Where does Fusion operate?
Headquartered in Toronto, with teams in Hamilton and Vancouver. We support businesses across Canada with remote coverage nationally and on-site support in our core markets.
Or call: 1-888-541-1611
Get a Free IT Assessment for Your Business
Most requests get a response within 1 business day.
