Secure Your Business
& Predict Your IT Costs

Fusion Computing is a Canadian managed IT, cybersecurity, and AI consulting firm that provides outsourced and co-managed IT services to businesses with 10–150 employees. We handle day-to-day IT support, cybersecurity monitoring and incident response, strategic IT planning (vCIO/vCISO), and AI implementation — all from our Toronto headquarters with coverage in Hamilton and Metro Vancouver. Our CEO holds the CISSP, the gold standard in cybersecurity certification, which means your security strategy is set by someone with the same credential as Fortune 500 CISOs.

Managed IT services in Canada typically range from $100 to $250 per user per month for comprehensive support, depending on the scope of services, security requirements, and complexity of your environment. Fusion offers predictable monthly plans with no surprise charges. Most of our clients invest between $3,000 and $25,000 per month depending on company size. We also offer a free IT Operations Cost Calculator on our site to help you estimate what IT is currently costing your business before we talk.

Fusion is built for Canadian businesses with 10 to 150 employees — the size range where you need enterprise-grade IT and security but don’t have the budget for a full internal IT department. Our clients range from 10-person professional services firms to 150-person manufacturing and logistics operations. We’re not set up for personal or home IT support, and we’re not an enterprise vendor selling to 5,000-seat organizations. That focus means you get senior engineers who know your environment, not a rotating queue of tier-1 techs.

Fusion is headquartered in Toronto with team members in Hamilton and Metro Vancouver. We provide on-site support across the GTA and Greater Vancouver, and remote support nationwide across Canada. Most of our day-to-day support is delivered remotely with a 93% first-call resolution rate, which means on-site visits are only needed for hardware work or complex network projects. We support clients in Ontario, British Columbia, and everywhere in between.

With fully managed IT, Fusion acts as your complete IT department — handling everything from helpdesk support and security monitoring to strategic planning and vendor management. With co-managed IT, Fusion works alongside your existing internal IT team to fill specific gaps — typically cybersecurity, after-hours coverage, escalation support, or strategic planning (vCIO). Many of our clients start with co-managed IT and transition to fully managed as their needs grow.

Three differentiators set Fusion apart. First, CISSP-certified leadership — our CEO holds the Certified Information Systems Security Professional designation, which fewer than 1% of Canadian MSP leaders can claim. Second, a 93% first-call resolution rate — well above the industry average of roughly 70% — meaning your team gets back to work faster. Third, genuine AI consulting — Fusion is one of the only Canadian MSPs actively deploying AI agents and Microsoft Copilot for SMBs, not just talking about AI.

Fusion guarantees a 1-hour response time for critical IT issues. Our average response time for all support requests is under 15 minutes. We operate a 24/7 security operations center in Toronto for monitoring and incident response. For non-critical issues, most requests receive a response within 1 business day, and our 93% first-call resolution rate means the majority of problems are solved in the first interaction without escalation.

Fusion offers flexible engagement terms. We believe our service quality earns your business month after month, not a contract clause. Most clients choose annual agreements because they include better pricing and priority support, but we don’t lock businesses into multi-year commitments they can’t exit. We’ll discuss the options that make sense for your situation during the initial consultation.

Fusion supports businesses across legal, finance and accounting, automotive dealerships, construction and manufacturing, non-profit organizations, healthcare, and professional services. Each industry has specific IT and compliance requirements — legal firms need secure document workflows and client confidentiality controls, healthcare organizations require PHIPA compliance, and financial services firms need SOC 2 readiness. Fusion tailors its managed IT and cybersecurity services to the regulatory and operational needs of each sector.

Start with a free 30-minute consultation with a senior IT strategist — not a sales rep. During that call, we’ll discuss your current IT challenges, security concerns, and business goals. If there’s a fit, we’ll scope a complimentary IT assessment that evaluates your infrastructure, security posture, and operational maturity across 168 checkpoints. From there, you’ll receive a detailed report with recommendations, and you decide how you’d like to proceed. No pressure, no obligation. Call 416-566-2845 or use the form on this page.