One accountable team for IT support, security, and strategy
Your team reaches experienced engineers who already know your environment — not script readers or a ticket queue. Fusion gives Canadian businesses one team to own help desk, cybersecurity, vendor coordination, incident response, compliance, AI and automation, and strategic planning — from L1 support through senior architects to CIO-level conversations. All under CISSP-certified leadership.
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“Fusion covers all 4 of our JP Motors locations bumper to bumper. They take the time to work with us to help us understand our budget and provide solutions from help-desk through to IT Strategy.”
Ryan Pattinson, JP Motors
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“Fusion takes the time to learn your current and future goals, offers options to help you achieve them, and makes you feel like your business is valued.”
Naomi Clarke, Idea Factor
Expertise You Can Trust
Fusion Computing has provided managed IT and cybersecurity to Canadian businesses since 2012. Toronto headquarters, Hamilton coverage, Metro Vancouver team — supporting businesses across the country.
Fusion brings practical security leadership, dependable support, and clear guidance to reduce risk without slowing the business down.
What Fusion owns for clients
Support, security, vendor coordination, and planning work better when the same team owns the handoffs.
One accountable team
Stop coordinating between help desk, Microsoft 365, backups, cybersecurity tools, and outside vendors. Fusion owns the handoffs so issues don’t bounce between providers. From L1 support techs through senior engineers, system architects, and CIO-level strategy conversations — your entire IT department under one roof. Incident response, compliance, AI and automation initiatives, and day-to-day operations all come through one team with one escalation path.
See how Fusion works →Security built into operations
Security isn’t sold after the fact. Patching, identity management, backup verification, recovery readiness, and user support all run under the same operating model — aligned to CIS Controls v8.1. CISSP-certified leadership sets direction. Every client environment is held to the same control baseline, not a separate security add-on bolted onto a support contract.
Explore cybersecurity →Predictable support and costs
Flat monthly delivery, a 1-hour target on critical issues, and 93% first-contact resolution give leadership fewer surprises and a cleaner operating baseline. No per-incident charges, no surprise invoices. Your IT budget is a known monthly line item, not a variable cost that spikes every time something breaks. Canadian-owned, Canadian-operated — your data and your relationship stay local.
Estimate IT costs →What to know before switching IT providers
What managed IT covers
Help desk for your staff, 24/7 monitoring, Microsoft 365 administration, cybersecurity oversight, backup management, vendor coordination, and a strategic roadmap. If you already have internal IT, Fusion also provides co-managed support.
How pricing works
One flat monthly fee based on user count, locations, security requirements, and the level of coverage. No per-incident charges, no surprise invoices. Scope the exact number in an assessment.
Working alongside your IT person
About a third of Fusion’s clients run co-managed. Your internal lead stays focused on projects and business change. Fusion handles monitoring, security tooling, overflow support, after-hours escalation, and vendor coordination.
How fast support responds
Critical issues target a 1-hour response. 93% of routine issues are resolved on first contact. Most non-critical requests get a response within one business day.
Most requests get a response within 1 business day.
Most requests get a response within 1 business day.
Frequently asked questions
What does Fusion Computing do?
What size businesses does Fusion work with?
Where does Fusion provide IT support?
What is the difference between managed IT and co-managed IT?
How much do managed IT services cost in Canada?
What makes Fusion different from other MSPs?
How quickly does Fusion respond to IT issues?
How do you protect my business from cyberattacks?
What happens outside business hours?
How do you keep technology current?
Know What IT and Security Gaps Are Costing Your Business
Use the IT Operations Cost Calculator to see what downtime, reactive support, and weak controls may already be costing your business. Fusion delivers managed services aligned to CIS Controls v8.1, helping Canadian businesses strengthen security, improve recoverability, and show a more defensible posture to clients, insurers, and vendors.
CIS Controls v8.1-aligned managed services for Canadian businesses.
See What IT Costs You Now
