One accountable team for IT support, security, and strategy

Fusion Computing is a Canadian managed IT, cybersecurity, and AI consulting firm that provides outsourced and co-managed IT services to businesses with 10–150 employees. We handle day-to-day IT support, cybersecurity monitoring and incident response, strategic IT planning (vCIO/vCISO), and AI implementation — all from our Toronto headquarters with coverage in Hamilton and Metro Vancouver. Our CEO holds the CISSP, the gold standard in cybersecurity certification.

Managed IT services in Canada typically range from $100 to $250 per user per month for full support, depending on the scope of services, security requirements, and complexity of your environment. Fusion offers predictable monthly plans with no surprise charges. Most of our clients invest between $3,000 and $25,000 per month depending on company size. We also offer a free IT Operations Cost Calculator on our site to help you estimate what IT is currently costing your business before we talk.

Fusion is built for Canadian businesses with 10 to 150 employees — the size range where you need enterprise-grade IT and security but don’t have the budget for a full internal IT department. Our clients range from 10-person professional services firms to 150-person manufacturing and logistics operations. That focus means you get experienced engineers who know your environment, not a rotating queue of tier-1 techs.

Three things set Fusion apart. First, CISSP-certified leadership — our CEO holds the Certified Information Systems Security Professional designation, which brings enterprise-grade security thinking to the SMB level. Second, a 93% first-contact resolution rate — well above typical MSP benchmarks — meaning your team gets back to work faster. Third, genuine AI consulting — Fusion is actively deploying AI agents and Microsoft Copilot for Canadian SMBs, not just talking about it.

Fusion targets a 1-hour response time for critical IT issues. Our average response time for all support requests is under 15 minutes. For non-critical issues, most requests receive a response within 1 business day, and our 93% first-contact resolution rate means the majority of problems are solved in the first interaction without escalation.

Start with a free 30-minute conversation with a senior IT strategist — not a sales rep. During that call, we’ll discuss your current IT challenges, security concerns, and business goals. If there’s a fit, we’ll scope a complimentary IT assessment that reviews your infrastructure, security posture, and operational readiness. From there, you’ll receive a detailed report with recommendations, and you decide how you’d like to proceed. No pressure, no obligation. Call 416-566-2845 or use the form below.