Services Overview

Actively supporting your business strategy through IT. Understanding your needs and plans to implement and support increased efficiencies from the start.

A multi-layered approach defends access points and reduces opportunities for hackers. Multiple layers of defence make it more difficult for cyber attacks.

Moving beyond the break-fix model and limitations of traditional methods, our Managed Service focuses on using the right tools and processes effectively.

RMM enables monitoring of all critical systems, diagnostic warnings, and performance reviews. Fusion is always proactively aware of the IT infrastructure we are monitoring.

A structured process ensures Business Continuity by utilizing On-Premise hardware and Cloud replication to safeguard operations and core business functions from the impacts of a disaster.

A comprehensive approach to educating employees about real threats to your business. Regular training and phishing campaigns are used to manage a company’s exposure to real threats.

An entire team of experts stands ready to provide support and respond promptly to any emergency involving your IT infrastructure.

Our service desk is the “single point of contact between the service provider and users.” We prefer a proactive approach to the outdated and reactive “help desk.”

Fusion Computing stands at the forefront of the digital landscape, offering managed IT services that address today’s challenges while anticipating tomorrow’s opportunities. Our holistic approach, built upon the four pillars of IT Strategy, Cybersecurity, Business Continuity, and IT Support, ensures your business is protected and ready for productivity and growth.

Our comprehensive cybersecurity solutions protect what matters most. Employing a multi-layered “cyber-onion” approach, we provide end-to-end protection, from proactive threat hunting to 24/7 SOC response, ensuring your business remains secure and resilient against ever-evolving threats.

Experience the difference that deep industry experience and strategic insight make to align your technology initiatives with business goals. Our Senior Business Technology Specialists, with over 20 years of experience, are adept at navigating the complexities of IT planning and budgeting, ensuring your investments deliver maximum value and support your vision for the future.

Our business continuity strategies go beyond conventional disaster recovery. By addressing the entire spectrum of infrastructure management, from disaster planning to vulnerability reinforcement, we guarantee high levels of uptime and operational resilience. Tailored to your unique business needs, our solutions ensure you can withstand and quickly recover from any disruption.

At the heart of our service offering is our commitment to exceptional support. Our 24/7 team of seasoned technicians guarantees an average response time of six minutes, with more than 95% of issues resolved on the same day. This unparalleled support framework ensures your business operations run smoothly, with minimal downtime and optimal performance.