AI Services for Canadian Businesses

A review of your Microsoft 365 setup, file-sharing rules, sensitivity labels, current workflows, and team readiness. You get a written report with a ranked action plan, risk flags, and clear next steps. It takes one to two weeks. Explore the paid AI readiness assessment.

AI readiness reviews start at a fixed fee. Copilot rollouts and workflow projects are scoped and quoted after the review, set by user count, the extent of permission remediation, and the workflows in play. Every quote spells out scope, timeline, and deliverables. Microsoft licences and usage charges are quoted for the selected plan, term and features. See Microsoft’s current Canadian Copilot pricing. Get a quote.

No. Copilot inherits your current access rules. If SharePoint has folders shared too broadly, Copilot can surface private files, including HR documents and draft contracts, to the wrong people. We fix those gaps with Purview labels and DLP before Copilot goes live. See Fusion Computing’s security approach.

Yes, and it’s one of the most common calls we get. Teams buy licenses, hand them out, and nothing changes because there are no rules, no training, and no link to real work. We audit your setup, fix the gaps, and run hands-on training. Most teams start using Copilot within two weeks. Tell us about your situation.

Every project includes a privacy review covering data storage, consent, and regulatory duties. We review the permissions and applicable Microsoft controls, document coverage gaps and agree the remediation scope. Labels and DLP depend on the product, licence and configuration; they do not guarantee that a leak cannot occur. We map controls to CIS Controls v8.1 and NIST CSF, and verify obligations under Canada’s private-sector PIPEDA, plus Ontario PHIPA where it’s relevant. Bill C-27 / AIDA died on the Order Paper in January 2025 and no successor has passed, so we plan around the sector rules that apply to you today. Learn about Fusion Computing’s security approach.

Most firms see clear time savings within two to four weeks of going live. The review takes one to two weeks, and setup takes another two to four. By the end of month one, your team should be using AI on real tasks, with before-and-after numbers to show for it.

No. AI services are sold on their own. That said, many clients also use Fusion Computing’s managed IT or co-managed IT, because AI works best when the tenant underneath it is healthy, monitored, and properly governed.

Fusion Computing runs Microsoft 365 Copilot rollouts for Canadian businesses of roughly 25 to 300 people, from the readiness work through to measured adoption. The engagement starts with a permissions and oversharing assessment rather than a licence order, because Copilot surfaces only what a user could already open, which means it makes an existing permissions problem visible at conversational speed. Our 90-Day Copilot Rollout Runbook sets out the four phases and the exit criteria at each gate, and you can download it without a sales call.

Five answers decide it. Which of your ideas would they deprioritise, and why. Will they assess your permissions before quoting a price. Where are your queries processed, and under what written commitment. What are the pilot exit criteria, and can you stop there. And what would make them tell you not to do this at all. A fixed price quoted before anyone has looked at your tenant is the clearest disqualifying signal. Our AI Implementation Partner RFP Kit contains the full question set, the red flags, and a weighted scorecard for comparing three providers. Run it against us too.

Fusion Computing builds Power Automate workflows for Canadian organisations, including approval chains, data movement between line-of-business systems and accounting packages, and the paper-based processes that survive because nobody has had time to replace them. Individual flows start from $500 each, set by the number of steps, the systems they touch, and the compliance overlay required. A scoped discovery engagement is $750, which covers the development time it takes and is billed separately from any build that follows. It produces a ranked automation backlog and a costed roadmap. Most Microsoft 365 Business plans already include cloud flows with standard connectors, so the licensing cost is often nil.

Fusion Computing does, and the first thing we will tell you is when not to. A large share of the custom AI work Canadian businesses ask for is already available in a product they own, and a custom build carries a run cost, not just a build cost. Where a custom agent is genuinely the right answer, we quote the annual cost to run and maintain it alongside the cost to build it, and the code, the prompts and the data stay yours. Custom platform engagements are published at $25,000 to $60,000 depending on scope. Where the answer is workflow automation rather than a custom model, Power Automate work starts from $500 per flow, which is usually the cheaper and better fit.

Fusion Computing is a Canadian managed IT and cybersecurity provider that also runs AI enablement, Copilot readiness and rollout, Power Automate and workflow automation, and custom AI development. That combination matters more than it sounds: the work that decides whether an AI rollout succeeds is tenant work, which is permissions, sensitivity labels, identity and data hygiene. A partner who does not already administer your Microsoft 365 environment has to discover all of it before they can start, and usually bills you for the discovery.