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Tell us what brought you here — pick the path that fits. Every inquiry lands with a CISSP-led team member, never a junior router.

I have a quick question

Pricing, sizing, or fit — most get a same-business-day reply from Mike.

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Most common

I want to evaluate Fusion as my MSP

30-minute discovery call with Mike. You leave with a no-pressure written summary.

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I have an active incident or breach

Active ransomware, breach, or critical outage. Phone first — don’t type evidence into a public form.

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Best fit for businesses with 10 to 150 employees.


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CISSP-certified leadership93% first-contact resolutionCanadian-owned since 2012CIS Controls v8.1 aligned50 Best Managed IT Companies in CanadaLocal teams in Toronto, Hamilton, and Vancouver
Rather talk first?  Sales & Support (416) 566-2845 · Vancouver (604) 800-7788 · Toll-Free 1-888-541-1611
Mike Pearlstein, CEO

Mike Pearlstein, CEO | CISSP

Every inquiry is reviewed by CISSP-certified leadership. Your security posture matters to us from the first conversation.

“I got the call no business owner wants. Our systems were locked and there was a ransom demand on every screen. I called Fusion in a panic at 9pm on a Friday. They had someone working on it within the hour. By Monday morning our team walked in, sat down, and got back to work. Every file recovered. No ransom paid.”

Sandra M.

CEO, Industrial Supply Company

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Where We Work

Toronto HQ

100 King St W, Suite 5700

(416) 566-2845

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Hamilton Area (Dundas)

64 Hatt St, Mailbox 44, Dundas, ON L9H 7T6

1-888-541-1611

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Metro Vancouver

Serving Metro Vancouver & the Lower Mainland

(604) 800-7788

Vancouver IT Services →

What Happens After You Contact Fusion

Most businesses reach out because something already feels unstable. Maybe support has slowed down, security questions keep coming up, or leadership needs a clearer view of what should happen next. The first conversation is meant to sort that out quickly. Fusion reviews the issue, confirms who should respond, and decides whether the next step is a service discussion, a technical review, or immediate help from the support side.

That initial contact is not a generic form handoff. A senior Canadian team member reviews the submission, looks at the context, and follows up with the right path. If the issue is urgent, the response gets routed faster. If the need is strategic, the conversation shifts toward scope, priorities, and what your environment needs first. If you are still comparing providers, this is where you can ask direct questions about managed IT, cybersecurity, AI services, or vCIO support without sitting through a canned sales process.

If you want to understand how Fusion works before reaching out, you can review the About page, explore the Case Studies page, or compare service paths through managed IT support and cybersecurity services. That context makes it easier to use the contact form well and gives the team a faster starting point when you do reach out.

Questions People Usually Ask Before Reaching Out

Who reviews the form submissions?
A senior Canadian team member reviews the submission, not a generic intake bot. If the issue looks urgent, it gets routed faster. If it looks like a fit for managed IT, cybersecurity, AI, or vCIO work, the follow-up is shaped around that need.
Can I contact Fusion if I’m not ready to switch providers yet?
Yes. Plenty of businesses reach out while they’re still evaluating options. The point of the first conversation is to understand what isn’t working, what the immediate risks are, and whether a change actually makes sense now.
What if we have an urgent outage or security problem?
If the issue is urgent, call support directly at (416) 566-2845. That is the fastest path for an active outage or security concern. The form is still useful, but a live issue shouldn’t wait in a queue.
What kinds of businesses are the best fit?
Fusion usually works best with Canadian businesses that need steadier IT operations, stronger cybersecurity, or more strategic guidance without building a larger internal team. Most clients fall in the 10 to 150 employee range, but the better indicator is whether the business needs real accountability and not just ticket coverage.
Are you the same company as Fusion Cyber Group?
No, we are separate businesses with similar names. Fusion Computing Limited is a Canadian-owned managed IT, cybersecurity, and AI consulting firm headquartered in Toronto, founded in 2012, and led by CISSP-certified CEO Mike Pearlstein. Fusion Cyber Group (fusioncyber.ca) is a different company. If you’re looking for Canadian-owned managed IT and cybersecurity for businesses with 10 to 150 employees, you’re in the right place.

Last reviewed: April 2026 — Fusion Computing