IT Support for Financial Services
IT support for financial services firms that handle sensitive client data, face regulatory requirements, and need documented security controls.
Fusion Computing provides managed IT support, cybersecurity, and Microsoft 365 management for Canadian financial services firms. Our security leadership is CISSP-led and aligned to OSFI B-13 technology and cyber risk management requirements and CIS Controls v8.1. That helps you meet compliance and cyber insurance requirements.
For Canadian financial services firms with 10 to 150 employees.
What the 30-minute consultation covers
A 30-minute review with a senior Canadian engineer. We’ll look at your IT and security and show where you’re most exposed.
- ✓ An honest look at your IT support and systems
- ✓ Your biggest cybersecurity risks, ranked
- ✓ Practical AI wins you can action now
Named one of Canada’s 50 Best Managed IT Companies two years running (2024 & 2025). See our certifications →
What’s included
OSFI’s 2023 Cyber Security Self-Assessment guidance and Guideline B-13 (effective 2024) make documented technology and operational risk controls non-negotiable for federally regulated financial institutions. CIRO, which replaced IIROC and the MFDA in 2023, carries parallel requirements for dealer firms. IBM’s 2025 Cost of a Data Breach Report puts the average Canadian financial-services breach at well above the national CA$6.98M average.
IT services for financial services firms include cybersecurity for client data and regulatory compliance support (OSC, CSA, PIPEDA). They also include secure remote access to financial platforms, Microsoft 365 administration, encrypted backup and disaster recovery, and endpoint protection. A managed IT provider for financial services keeps security audit-ready and downtime short.
Fusion Computing covers daily support, Microsoft 365, security, backups, vendor coordination, and compliance alignment. All IT services delivered under CISSP-led security leadership.
Fusion Computing delivers managed IT for financial services with a 93% first-contact resolution rate. CISSP-led security includes encryption, access controls, compliance documentation, and Microsoft 365 management. Purpose-built for firms subject to regulatory oversight.
Why financial services firms switch
Your firm needs 24/7 managed detection and response, encrypted data at rest and in transit, multi-factor authentication, and role-based access controls. It also needs to comply with PIPEDA and provincial securities regulations. Regular penetration testing and security awareness training are essential. An MSSP experienced in financial services reduces audit burden and breach risk simultaneously.
Financial services firms switch to Fusion Computing when their current provider can’t deliver IT support with documented security controls, tested backup recovery, or consistent response times. In a sector where client trust depends on data protection, gaps in IT governance create real business risk.
“Financial services firms face a regulatory burden that most MSPs don’t understand. OSC expectations, client data segregation, audit trail requirements: these aren’t optional, and they shape every infrastructure decision from backup retention to access controls.”
Mike Pearlstein, CISSP, CEO of Fusion Computing
Fusion Computing is a CISSP-led managed service provider that has supported Canadian businesses since 2012. Security operations align to CIS Controls v8.1. Fusion Computing is Canadian-owned, and all client data remains in Canada.
What financial services IT support costs
Financial services cybersecurity and managed IT for a financial services firm with 10 to 150 employees starts at $185 per user per month from Fusion Computing. That covers help desk, monitoring, patching, backups, Microsoft 365, and security aligned to CIS Controls v8.1.
What this looks like when it matters most
A Fusion Computing client hit by ransomware was back online by Monday morning with $0 paid and 100% of data restored from encrypted, air-gapped backups. Structured incident response and tested recovery plans turned a potential catastrophe into a contained event.
Who this is for
This service is built for Canadian financial services firms with 10 to 150 employees, including wealth management, advisory, insurance, and fintech teams. Our IT services for credit unions and managed IT for banks follow the same security-first model. If your firm handles client portfolios, financial records, or regulated data, your IT provider should be able to show you its security controls. If it can’t, this is a fit.
IT support by financial services niche
Compliance obligations, software stacks, and operational risks differ significantly across financial services verticals. Here’s how Fusion Computing addresses each one.
Wealth management firms (focused page →)
Advisor departures create access-control risks for wealth management firms. We manage offboarding workflows that revoke CRM, email, portfolio platform, and device access the moment an advisor leaves. You get an audit trail for compliance and privacy reviews. We also coordinate with Bloomberg, Morningstar, Salesforce Financial Services Cloud, and custodian portal vendors, so your IT team isn’t tracking down credentials after a departure.
Insurance brokerages
RIBO-regulated Ontario brokerages and FSRA-supervised firms need documented security controls for carrier access agreements and E&O cyber coverage requirements. We manage EPIC, TAM, and Applied insurer portal access and monitor claims system uptime. We also maintain the IT security documentation your insurers and regulators expect, so compliance doesn’t become a fire drill at renewal time.
Financial advisory practices
CIRO-registered advisors and OSC-regulated portfolio managers face regulatory examinations that increasingly scrutinize IT controls. We maintain the access logs, incident response records, and IT policy documentation that regulators review. You have the paper trail ready before an exam notice arrives. We also coordinate with your compliance officer on annual IT policy reviews aligned to your registration category.
Fintech teams
Fintech startups and scaleups building on AWS, Azure, or GCP need SOC 2 Type II readiness built into their IT baseline from day one. We manage the access controls, audit logging, vendor security reviews, and endpoint policies that SOC 2 auditors look for. That narrows the gap between your current posture and audit-ready before you engage your auditor. We work alongside your DevOps and engineering teams without getting in the way.
What the Regulators Now Expect (2026)
FSRA IT Risk Management Guidance (2024)
Per the FSRA IT Risk Management Guidance, brokerages must maintain documented IT risk identification, monitoring, and incident notification capability proportionate to their reliance on technology.
MBRCC Cybersecurity Principles (Apr 2024)
The FSRA-adopted MBRCC principles cover responsibility and resourcing, risk identification and prevention, incident monitoring and response, and third-party management.
RIBO Responsible AI Use (May 2025)
RIBO’s Responsible AI Use Among Licensees guidance (May 2025) expects Ontario insurance brokerages to document AI use cases and governance.
FINTRAC and OPC PIPEDA (ongoing)
FINTRAC mortgage broker obligations layer onto the OPC PIPEDA framework. The CCCS Baseline Controls V1.2 provide cybersecurity recommendations for small and medium organizations.
FSRA’s 2025-26 enforcement run is the loudest urgency anchor on this list.
Managed, co-managed, or in-house
| Fusion managed IT | Co-managed | In-house IT manager | |
|---|---|---|---|
| Response time / SLA | ✓ 1-hour P1, written SLA | ✓ Shared SLA, after-hours on us | Set by your staffing and SLA |
| Pricing model | ✓ Fixed monthly per user | ✓ Fixed monthly per user, $160+ | Salary + benefits |
| Annual cost (25-user SMB) | From $55.5K | From $48K + your IT lead | Depends on salary, benefits and tools |
| Coverage hours | ✓ 24/7/365 | ✓ 24/7 via the Fusion layer | Set by staffing |
| Security operations | ✓ 24/7 SOC + Huntress MDR | ✓ 24/7 SOC, you keep the keys | Requires internal skills and tools |
| Compliance evidence | ✓ Audit-ready exports | ✓ Shared, audit-ready | Your team maintains it |
| Documentation | ✓ Kept current in our documentation platform | ✓ Shared documentation platform | Your team maintains it |
| Vendor management | ✓ Single point of contact | Split by agreement | Your team coordinates vendors |
| Strategic IT planning | ✓ CISSP-led vCIO quarterly | ✓ CISSP-led vCIO quarterly | Your team owns the plan |
| Backup + DR | ✓ Tested quarterly | ✓ Tested quarterly | Your team configures and tests recovery |
| On/offboarding | ✓ Documented + auditable | Your team runs it, our runbook | Your team owns the workflow |
| Replace someone | ✓ One call to Fusion | ✓ We backstop your IT lead | Your team recruits and onboards |
Book a Consultation About IT for Your Financial Services Firm
Describe your firm’s IT needs and a senior consultant will aim to follow up within 1 business day.
Fusion works with businesses that have 10+ users and need a managed IT partner rather than one-time fixes. If that sounds like your situation, we’d like to hear from you.
Score your readiness against the controls Canadian regulators and cyber insurers now expect. About 3 minutes.
Run the compliance readiness check →Free. No booking required. Or use the form below and we aim to reply within one business day.
Start the conversation
Share the business problem, team size and timing. Managed services usually suit 10 to 150 employees; smaller project and AI enquiries are welcome.
- ✔We aim to reply in 1 business day
- ✔CISSP-led Canadian team
- ✔No obligation
By submitting this form, you consent to Fusion Computing contacting you. We do not sell your information. We use service providers to operate the form and our communications. See our Privacy Policy.
“What sold us was that Fusion didn’t flinch when we asked whether they’d sign off on our FSRA IT Risk Incident Notification SOP. Our last MSP wouldn’t put their name on it. Fusion did, and they walked our broker-of-record through the artifact pack section by section. We sleep better.”
Guides & Resources
One-page overview: IT Support for Financial Services Firms (PDF), what we run, how it is delivered and what it costs.
Choosing a provider: Best IT providers for Canadian financial-services firms (2026), a buyer’s comparison by security, compliance, and software fit.
Fusion provides 25+ IT guides for financial services. Resources cover regulatory compliance including OSFI’s incident-reporting advisory for federally regulated institutions, data security, client information protection, multi-office management, and cybersecurity frameworks for financial operations.
IT Support for Other Industries
Fusion serves managed IT across multiple verticals. Each industry has distinct compliance, security, and operational requirements.
Fusion also serves Canadian law firms. See IT and Cybersecurity for Canadian Law Firms for LSO Technology Practice Management Guideline and FLSC Rule 3.1-2 alignment, Microsoft 365 Copilot governance, eDiscovery, and privilege-safe collaboration.
Related industries we serve
Financial brokerages sit in the same compliance posture as law firms and healthcare clinics. All three carry data-residency obligations, professional-regulator oversight, and incident-notification clocks. The same engineering pattern carries across them.
- AI and cybersecurity for Canadian law firms
LSO and PIPEDA flagship - AI and cybersecurity for Canadian healthcare clinics
PHIPA and CMPA flagship - Cybersecurity for Ontario financial brokerages
FSRA, MBRCC, RIBO blog flagship (deep authority)
Financial-services brokerage guides
Six operational walk-throughs for Ontario mortgage and insurance brokerages, each tied to a specific regulator hook or platform-hardening pattern.
- FSRA IT risk incident notification SOP
The incident evidence pack - MBRCC cybersecurity principles for mortgage brokerages
The four preparedness principles - RIBO responsible AI use policy template
Ontario insurance brokerage governance - FSRA 2026 mortgage brokerage penalty teardown
$875K enforcement lessons - Filogix Velocity account hardening
Credential-stuffing playbook - AI for Ontario insurance brokerages
Underwriting and client-disclosure patterns
Standards, regulators, and entities Fusion maps to for financial-services firms
Financial-services firms span dealers, planners, and MGAs, each with its own regulator. The Fusion engagement maps controls to the named federal and provincial bodies, frameworks, and tools that govern a Canadian financial practice.
Each named regulator, framework, and tool maps to operational evidence Fusion maintains for examinations and institutional vendor reviews.
City-specific financial-services IT pages: Toronto financial services IT (OSFI, OSC, FSRA, FINTRAC, SOC 2). Also see Toronto wealth management and Vancouver wealth management siblings.
Frequently asked questions about IT for financial services firms
These 10 answers cover IT support, security, compliance documentation and onboarding.
What IT support do financial services firms actually need?
Financial firms need dependable help desk support, Microsoft 365 administration, secure file sharing, backup and recovery discipline, access control, endpoint protection, and documentation that’s ready for compliance and cyber insurance review. It isn’t enough to just react when something breaks. Fusion Computing delivers IT support for Toronto businesses in financial services with the full coverage described here.
Financial services firms can use AI to accelerate compliance reporting. Learn about Fusion’s AI services.
Can Fusion Computing work with internal IT, compliance, or operations teams?
Yes. Fusion Computing can operate as the full IT team or as a co-managed partner beside internal IT, operations, compliance, or risk staff. You don’t need to hand everything over if that isn’t the right fit.
How do you protect sensitive client and financial data?
Fusion focuses on layered access controls, MFA, endpoint protection, backup verification, recovery testing, secure Microsoft 365 configuration, and practical documentation. That means your firm isn’t relying on one control or one person to hold the whole model together.
Can you help with cyber insurance and security questionnaires?
Yes. Fusion Computing helps firms tighten the controls that insurers and client security reviews usually ask about, including MFA, backups, endpoint coverage, access control, incident readiness, and documentation. It’s not just about answering forms. It’s about making sure the controls behind the answers are real. See Fusion’s cybersecurity services.
What happens during the first 90 days?
The first 90 days follow a fixed onboarding path: weeks 1-2 are discovery and documentation of your environment, weeks 3-6 set the security baseline (MFA enforcement, EDR rollout, backup verification), and weeks 7-12 standardize devices and deliver a written technology plan with a quarterly review cadence. Everything is documented so your team doesn’t keep carrying the same avoidable support debt. Get in Touch.
How much does managed IT cost for a financial services firm in Canada?
Pricing depends on user count, number of locations, and the scope of support and security services required. Fusion’s co-managed IT starts at $160/user/month and fully managed IT starts at $185/user/month.
Do you support firms that use cloud-hosted trading or portfolio management platforms?
Yes. Fusion Computing supports the IT infrastructure that cloud-hosted financial platforms depend on: secure connectivity, identity management, endpoint protection, backup verification, and performance monitoring. For vendor-specific application issues, Fusion Computing coordinates with the platform provider while keeping the surrounding environment stable and secure.
What does Fusion Computing do specifically for wealth management firms?
Wealth management IT support from Fusion Computing focuses on three areas your generalist MSP typically misses: advisor offboarding (CRM, portfolio platform, and device access revoked same-day with a documented audit trail), portfolio and trading platform vendor coordination (Bloomberg, Morningstar, Salesforce FSC, custodian portals), and IT and vendor-risk documentation for your firm’s requirements. We also provide the cyber insurance documentation that wealth management E&O and cyber insurers require as part of policy renewal.
Can Fusion Computing help our insurance brokerage with compliance documentation?
Yes. RIBO-regulated brokerages and FSRA-supervised firms need IT security documentation for carrier access agreements, E&O cyber coverage, and regulatory compliance. Fusion Computing maintains your IT policy documentation, manages insurer portal access controls (EPIC, TAM, Applied), and produces the security evidence your carriers and regulators request. If your brokerage is preparing for a carrier security questionnaire or policy renewal, we can provide a documented IT security posture summary as part of your managed IT engagement.
Can Fusion Computing help a fintech startup prepare for SOC 2?
Fusion works with fintech teams building toward SOC 2 Type II by establishing the IT controls that auditors look for before you engage your auditor: access control policies, endpoint management, audit logging, vendor security reviews, and incident response documentation. Your SOC 2 auditor and compliance consultant keep their roles. We make sure your IT baseline doesn’t create gaps that extend your audit timeline or produce findings.
Finance is one of several industry verticals inside our broader managed IT services practice. Canadian finance firms typically engage Fusion Computing for a combined managed IT plus cybersecurity services retainer, with optional Microsoft Copilot and AI services rollouts layered in once your firm’s applicable security controls are documented and tested.
Fusion Computing supports a wide range of Canadian sector verticals beyond financial services. Firms with mixed practice groups or holding-company structures often pair this engagement with our managed IT for Canadian accounting firms, managed IT for Canadian construction and trades, and managed IT for Canadian manufacturers programs so a single CISSP-led team owns identity, endpoint, and compliance across every operating company.
CSA Staff Notice 33-321 (2017) provides cybersecurity guidance for registered investment fund managers, portfolio managers and exempt market dealers.
IT for Canadian finance and insurance firms
Your firm’s registration, activities and contracts determine its IT and security requirements. Fusion Computing provides managed IT and cybersecurity for Canadian finance and advisory firms from $160/user/month co-managed or $185/user/month fully managed.
According to OSFI’s 2025-2026 Annual Risk Outlook, Canadian financial institutions face constant cyber-attacks and must sustain operational resilience to protect their stakeholders.
Canada’s National Cyber Threat Assessment 2025-2026 identifies China, Russia and Iran as the greatest strategic cyber threats to Canada.
“OSFI, FINTRAC, and provincial privacy regulators all want to see the same three things after an incident: detection, containment, notification. If your MSP can’t produce those timelines with artifact, you are the one on the hook. We build the evidence as we build the protection.”
