vCISO Services · Fractional Security Leadership

Virtual CISO (vCISO) Services for Canadian SMBs

A vCISO gives a 10-to-150-user business a virtual chief information security officer without the $300,000 hire: security strategy, board-ready reporting, and a documented compliance roadmap. Fusion’s CEO holds the CISSP, the same credential your CISO would hold, and runs every fractional CISO engagement personally.

CISSP-led
by Fusion’s CEO
Board-ready
monthly reporting
CIS v8.1
NIST CSF / SOC 2
Canada’s 50 Best Managed IT
2024 & 2025
Free · 30 min · no obligation

What a free security discovery covers

A 30-minute discovery with a senior Canadian security lead. We’ll look at where your security program, compliance evidence, and board reporting are most exposed.

  • An honest read on your security program, or the lack of one
  • The frameworks your insurer, clients, or regulator actually ask about
  • Your biggest governance and compliance gaps, ranked
We reply within one business dayPrefer to talk? 1-888-541-1611

Named one of Canada’s 50 Best Managed IT Companies two years running (2024 & 2025). 4.9/5 on Google. See our certifications →

What a vCISO does (and what it’s not)

A virtual CISO, or vCISO, is the executive who owns your security program: the strategy, the framework, the board narrative, and the response when something goes wrong. The fractional CISO is the person your insurer, your auditor, and your board call when they have a security question and need an answer in business language. It is security leadership on a fractional basis, not a senior engineer with a certificate.

A Fusion vCISO owns six things on your behalf: security strategy and program ownership, board and executive reporting, the compliance roadmap, incident response leadership, third-party and vendor risk, and the cyber-insurance evidence insurers ask for at renewal. One accountable owner, documented, signed, and dated.

What a vCISO is not:

  • A 24/7 SOC, EDR, or managed detection and response service
  • A help desk, a SOC analyst, or a penetration tester
  • A one-time gap report you file and forget

Those sit underneath the vCISO program, not in place of it. If you need round-the-clock monitoring, that’s our managed cybersecurity service. If you need a one-time gap report, that’s our cybersecurity assessment. The vCISO is the executive who decides which of those investments you actually need.

According to the Canadian Centre for Cyber Security (2025), ransomware remains the top threat to Canadian organizations, and most SMB incidents trace back to missing governance: no risk register, no patch policy, no tested incident plan. A vCISO owns those programs, not just the tools. For a 10-to-150-user business, that is the gap: large enough to carry real security risk, too small to fund a full-time security executive.

Why Canadian SMBs hire a vCISO instead of building one in-house

A full-time CISO in Canada earns $250,000 to $450,000 in base, before bonus, equity, and benefits. The market is thin. Recruitment takes six to twelve months, and the pool of CISSP-credentialed security executives who will join a 10-to-150-person SMB is small enough that most Canadian businesses in this band never find one. Meanwhile, cyber-insurers and enterprise customers increasingly demand named security leadership. A vCISO supplies that accountable executive without the hire.

Most SMBs we talk to are doing one of three things right now:

  • Stretching an IT manager into security ownership they aren’t trained for. IT operations and security strategy take different reflexes. Asking a sysadmin to lead a board security conversation isn’t a fair ask.
  • Buying tools without a strategy underneath. EDR plus SIEM plus MFA plus DLP is a budget line. A program is the framework that decides which controls matter, in what order, against which risks.
  • Waiting for a forcing function. An insurer questionnaire, a client SOC 2 demand, a ransomware near-miss, or a deal that won’t close without security documentation. By then the program has to be built in 60 days.

The vCISO model gives you the executive layer of a security program at roughly 15 to 30 percent of an in-house hire, available in weeks instead of quarters, with no recruiting risk, no turnover risk, and no single point of failure. You get a named, accountable security executive on a fractional basis, which is exactly what the “hire-or-go-without” choice fails to deliver for the mid-market.

What you get: deliverables and cadence

Every Fusion vCISO engagement comes with a defined set of monthly, quarterly, and annual deliverables. No mystery scope. No retroactive billing for “extra work.”

Deliverable Cadence What it is
Security strategy & roadmap 12-month plan, quarterly refresh Risk-ranked priorities, control investments, and milestones tied to business outcomes.
Board-ready security report Monthly A two-to-four-page brief in plain financial language: posture, incidents, risks, and what changed.
Compliance evidence package Annual + on demand Mapped controls, signed policies, and audit-ready evidence for CIS Controls v8.1, NIST CSF, PIPEDA (private-sector), Ontario PHIPA, SOC 2, and OSFI E-21 where it applies. We map the two or three frameworks your customers or regulators actually ask about, not all of them.
IR plan + tabletop exercise Annual tabletop, IR retainer A documented incident response plan and a live tabletop with leadership to test it. Named retainer leadership when an incident fires, on a 1-hour critical response.
Vendor risk program Quarterly reviews Third-party inventory, risk tiering, security clauses in contracts, and an onboarding workflow for new SaaS.
Policy library maintenance Annual review Acceptable use, access control, data handling, BYOD, incident response, and business continuity, reviewed, signed, and dated.
Cyber-insurance & awareness Renewal + quarterly Insurer questionnaires completed, MFA and EDR evidence, backup attestation, plus a security-awareness training and phishing-simulation cadence: the human-layer evidence insurers and auditors now require.

Everything is written down. Nothing lives in a single engineer’s head, so the program survives staff changes on either side. For the hands-on, CISSP-led detection-and-response program underneath the vCISO, see our managed cybersecurity services.

How a Fusion vCISO engagement starts

No long sales cycle, no surprise scope. Three steps from first call to operating cadence.

1

Discovery (week 1)

A 30-minute conversation, then a working session to map your current state: what tools, which frameworks apply, what your insurer, clients, and regulators are asking for, and where the program has gaps. You walk out with a written summary whether or not we work together.

2

90-day plan (weeks 2–4)

A documented security strategy, control roadmap, framework scope, board-reporting template, and IR plan first draft. Priorities ranked by risk, mapped to dollars. You approve before anything ships.

3

Operating cadence (month 2 on)

Monthly board report, monthly working session with leadership, quarterly business review, annual tabletop, and an ongoing IR retainer. We meet the cadence whether the month was quiet or noisy.

Field note from Mike

The first month of most vCISO engagements is un-doing the wrong framework. A program I inherit has usually been mapped to whatever a vendor was selling, with evidence collected on the wrong cadence. Wrong framework, wrong evidence, wrong reporting rhythm is the most common failure mode I see. The 90-day plan is the deliverable that makes the program real, not the contract.

Mike Pearlstein, CISSP, CEO and CISO of Fusion Computing. About Mike

vCISO vs vCIO vs in-house CISO

These three roles aren’t interchangeable. Most SMBs need one. Some need two. Very few need all three. A vCISO owns security; a vCIO owns IT strategy, vendors, and budget; an in-house CISO does both, full time.

Factor vCISO (Fusion) vCIO (Fusion) In-house CISO
Primary focus Security strategy, compliance, IR IT strategy, vendors, budget Security strategy + day-to-day program ownership
Typical cost $2,000–$5,000 / month Monthly retainer by scope $250K–$450K base + benefits
Time to start 2 weeks 2 weeks 6–12 months
Board reporting Monthly, in business language Quarterly, technology + budget Monthly, depending on culture
Compliance ownership Yes, primary owner No, consulted Yes, primary owner
Incident response Yes, named retainer lead No, not the IR seat Yes, on the bridge in real time
Turnover risk Low, team-backed Low, team-backed High, CISO tenure averages 18–26 months
Best for 10–150 employees needing security exec leadership without the hire 10–150 employees needing IT strategy and vendor oversight 200+ employees in regulated industries with full-time program load

The common pattern at 30 to 150 employees: a vCISO for the security program, managed cybersecurity for the 24/7 detection and response underneath, and a vCIO if there’s no internal IT leader. Three roles, one Canadian partner, well under one full-time hire.

vCISO pricing

Fusion’s vCISO engagements run a flat monthly retainer, not a per-user fee. Strategic security leadership doesn’t scale with headcount the way a help desk does. We don’t bill by the hour and we don’t bill for “extras.” The scope is what we agree on; the cadence is what we deliver.

Monthly retainer

$2,000–$5,000/month

Scoped to your team size, regulatory exposure, and how mature your existing security program is. We quote a fixed monthly number after discovery, not a range.

That retainer includes:

  • Board-ready security report, monthly
  • Strategic working session, monthly
  • Quarterly business review
  • Vendor risk reviews, quarterly
  • Annual IR tabletop and plan refresh
  • Annual policy library review
  • Compliance evidence package
  • Named IR retainer when an incident fires

Pricing scales with three things: headcount (a 30-person firm and a 130-person firm carry different program loads), regulatory exposure (PHIPA plus SOC 2 plus cyber insurance is more program than PIPEDA alone), and existing maturity (a green field is more effort in month one; a documented program is less). The vCISO bundles cleanly with managed cybersecurity and managed IT, or works alongside co-managed IT when you have an internal lead.

Get a Scoped Proposal

Fixed monthly fee after discovery, no hourly billing. Or call: (416) 566-2845

Who we serve as vCISO

Some sectors carry a non-negotiable compliance load. Others have client-driven security demand. Fusion’s vCISO practice goes deepest where the regulatory or contractual pressure is highest, and the roadmap looks different inside a law firm than a clinic or a manufacturer.

Industries we go deepest in

What usually forces the conversation

  • A cyber-insurance renewal questionnaire you can’t answer
  • A client demanding SOC 2 or documented security posture
  • A ransomware near-miss that exposed the governance gap
  • A deal or audit that won’t close without named security leadership

We also serve professional services, construction, non-profits, and design firms as vCISO, usually triggered by one of those four. See all industries Fusion serves →

Strategic work, board reporting, and compliance evidence are delivered remotely nationwide, from three regional offices in Toronto, Hamilton, and Metro Vancouver, with on-site tabletop exercises and board meetings across those regions on request.

Security leadership, on the record

Most fractional CISO offers hand you an account manager. Fusion’s vCISO is Mike Pearlstein, CISSP and CEO of Fusion Computing, who has run a Canadian MSP since 2012 and holds the same credential your CISO would. That matters because the person setting your security strategy is the same person who can read an EDR alert, brief your board on an incident, and sign off on the compliance evidence your insurer wants.

“Most SMBs do not need a full-time CISO, they need CISO decisions made consistently. The failure mode I see is a company that bought tools but never assigned anyone to own risk, so nothing gets prioritized until an incident forces it. A vCISO is the accountable adult in the room who decides what gets fixed first and can defend that decision to an auditor.”

Mike Pearlstein, CISSP, CEO and CISO of Fusion Computing. About Mike

CISSP, not a generalist

The Certified Information Systems Security Professional designation (ISC2) is the global benchmark for senior security practitioners, and it’s the same credential a hired CISO carries. Mike holds it personally and runs every vCISO engagement, which is exactly what regulators, insurers, and enterprise clients expect to see.

Proof, not adjectives

Named one of Canada’s 50 Best Managed IT Companies two years running (2024 and 2025). 4.9/5 on Google. Independent, peer-reviewed recognition of service quality and client outcomes.

Board-level fluency

Mike translates technical risk into governance language a board can act on, with an MSc in Computer Science (AI) behind the analysis. The monthly report your directors read is written for them, not for engineers.

Canadian-owned since 2012

Three regional offices in Toronto, Hamilton, and Metro Vancouver, with Canadian data residency and CIS Controls v8.1 alignment mapped to PIPEDA, Ontario PHIPA, and SOC 2 for regulated clients.

What our vCISO clients say

“Our insurer was about to non-renew unless we could show a documented security program. Fusion’s vCISO put together our compliance evidence package in six weeks, walked our broker through the questionnaire line by line, and we kept our coverage at the same premium. The board now gets a one-page security report every month and we finally know where we stand.”

Director of Operations, Ontario wealth management firm

“We had three different vendors telling us we needed three different things. The Fusion vCISO sorted out which ones actually mattered for PHIPA and PIPEDA, killed two contracts we didn’t need, and gave us a 90-day plan with priorities ranked by risk. First time security has felt like a program instead of a fire drill.”

Practice Manager, healthcare group, Toronto
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4.9
Based on 21 reviews
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Jon Moyal profile picture
Jon Moyal
3 months ago
We (MD Charlton) chose Fusion after evaluating several MSPs, and we’ve been extremely pleased with their performance. Their transparency and responsiveness; both from the service desk and in guiding us through smart, understandable technology decisions- have been top notch. They’ve been a key partner in helping us strengthen our cybersecurity while keeping our business running smoothly.
The Fusion team is incredibly responsive, always going above and beyond to understand DARTS’ needs and deliver innovative solutions on time. The quality of their work is top-notch, and their proactive approach to maintenance ensures our systems run smoothly with minimal downtime. Their staff are very personable and easy to work with. Highly recommend them for any IT needs!
Lee Silverstone profile picture
Lee Silverstone
1 year ago
Incredible service. Fast response times and highly effective staff.
Evan Feldman profile picture
Evan Feldman
1 year ago
Amazing
Ann Millard profile picture
Ann Millard
5 years ago
I want to give a shout out to Fusion Computing Limited. They have looked after Idea Factor's Managed Services here in Burlington for 3 + years providing us with excellent in-office and at home IT Support when we need it. Their techs are fabulous and always assist in a timely manner. When the Pandemic struck and we were forced to work from home, Fusion was able to get us up and running quickly. They have worked with us to put an IT Strategy in place that both ensures that our network is secure and guarantees business continuity in any scenario. They have come up with IT Solutions that make our workflow more efficient and cost effective. Kudos to the Fusion Computing IT Team!
Joel Dumond profile picture
Joel Dumond
5 years ago
Fusion is literally the best IT company to work with PERIOD.

Their staff is very professional, reliable and trustworthy, able to handle absolutely all your IT needs and keeping all your data safe and secure. A must have for any business looking for IT solutions.

Truly a blessing to have them by your side and watching your back while you take care of day to day tasks.
Naomi Clarke profile picture
Naomi Clarke
7 years ago
It is refreshing to work with a technology vendor that is reactive in an expedient manner to our needs as a business. Fusion takes the time to learn what your current and future goals are, offers options to help you achieve them, and make you feel like your business is valued. This partnership has allowed us to reinforce the security of all our operations, protect our customers, and increase our overall efficiency. What a great TEAM!

4.9/5 on Google · Named one of Canada’s 50 Best Managed IT Companies, 2024 & 2025.

vCISO services FAQ

Answers from our CISSP-led security team. Need more detail? Book a 30-minute discovery and we’ll walk through your specific situation.

What is the difference between a vCISO and a vCIO?

A vCISO owns security strategy, compliance, board security reporting, and incident response leadership. A vCIO owns IT strategy, vendor management, technology roadmap, and budget planning. They’re complementary, not substitutes. Most clients with 50+ employees in regulated industries end up with both. For the IT-strategy role, see our vCIO services.

How is a vCISO different from managed cybersecurity or an MSSP?

Managed cybersecurity is the operational layer: 24/7 monitoring, EDR, SIEM, incident handling, patching, hardening. A vCISO is the executive layer above it, deciding which controls you need, mapping them to frameworks, reporting to the board, and owning compliance evidence. You can run managed cybersecurity without a vCISO, and many businesses do. You can’t run a documented security program without one.

Is the vCISO actually CISSP-credentialed?

Yes. Fusion’s CEO, Mike Pearlstein, personally holds the CISSP credential and runs every vCISO engagement. That’s the same credential your CISO would hold. The wider security practice is CISSP-led under his oversight, which is what regulators, insurers, and enterprise clients expect to see in a vCISO arrangement.

Does the vCISO handle cyber-insurance renewals?

Yes. Cyber-insurance support is a standard part of every vCISO engagement. We complete the insurer questionnaire, prepare the evidence package (MFA coverage, EDR deployment, backup attestation, training records, IR plan), and walk your broker through it line by line. Several clients have kept coverage at the same premium where they were facing non-renewal before engaging a vCISO.

Can Fusion’s vCISO get us to SOC 2 Type II?

Yes, through readiness. Fusion isn’t a SOC 2 auditor, because no firm can both attest and audit. Our vCISO handles trust services criteria scoping, control implementation, evidence collection, and pre-audit readiness, then liaises with your chosen independent CPA firm through the observation window. Most SOC 2 Type II programs run 9 to 14 months end to end, depending on maturity at kickoff.

Where does Fusion deliver vCISO services?

Across Toronto and the GTA, Hamilton and Burlington, and Metro Vancouver, with remote delivery available nationally. Strategic work, board reporting, and compliance evidence are delivered remotely, with on-site availability in our three regions when an engagement calls for it. Tabletop exercises and board meetings are the typical on-site sessions. Bill C-27 is still proposed and not yet enacted, so we plan around the frameworks that apply to your sector today.

CISSP-led · 50 Best Managed (2024 & 2025) · Canadian-owned since 2012

Get a vCISO without hiring one

Tell us your team size, your current security setup, and what’s forcing the conversation: insurer, client, regulator, near-miss, or growth. A senior security lead will tell you whether a vCISO is the right fit and what it would cost. No pressure, no strings.

✓ CISSP-led strategy✓ Board-ready reporting✓ Reply within 1 business day

Where does your security program need a senior hand?

Tell us what’s going on and a senior security lead will follow up within 1 business day. Fusion’s vCISO is best fit for Canadian businesses with 10 to 150 employees that need executive security leadership, not one-time fixes.

Related

Useful next reads

Managed Cybersecurity →

CISSP-led 24/7 SOC, MDR, and audit-ready compliance: the detection-and-response layer the vCISO governs.

vCIO Services →

Virtual CIO: IT strategy, technology roadmap, vendor oversight, and board-level IT reporting.

Cybersecurity Assessment →

A one-time, CIS-aligned gap report: where your security posture stands today, ranked by risk.

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