Managed Cybersecurity Services for Canadian Businesses
Canadian SMBs get 24/7 SOC monitoring, CISSP-led defence, and a complete MSSP security stack. One partner. All tools included.
security leadership
SOC monitoring
framework aligned
critical response
2024 & 2025
What a free security assessment covers
A 30-minute review with a senior Canadian engineer. We’ll run a free IT & security assessment and show where you’re most exposed.
- ✓ An honest look at your IT support and systems
- ✓ Your biggest cybersecurity risks, ranked
- ✓ Practical AI wins you can action now
Our security and operations stack
All tools included in your monthly engagement. No per-license markup, no extra procurement work for your team.
What are managed cybersecurity services?
Managed cybersecurity services are an outsourced security program. A Canadian MSSP runs your detection, response, and compliance work as a continuous subscription, so you don’t hire an in-house SOC or pay a Big-4 advisory by the engagement.
For a 10-to-150-user Canadian business, Fusion Computing’s managed detection and response (MDR) replaces the SOC analyst, vCISO, and compliance roles most SMBs cannot staff alone. A complete program covers six functions:
- 24/7 SOC monitoring: alert triage, threat hunting, and incident escalation across endpoints, identity, and cloud.
- Managed detection and response (MDR): investigate, contain, and remediate active threats in minutes, not days.
- Identity and access security: MFA enforcement, conditional access, privileged-account hardening, and joiner/mover/leaver workflow.
- Endpoint and patch management: CIS Controls v8.1 baselines applied and reported monthly across every device.
- Compliance and reporting: PIPEDA and PHIPA evidence packs that hold up to cyber-insurance audits.
- Incident response and tabletop exercises: a written, tested playbook for the day something gets through.
Canadian MSSPs price this work by user, per month. Fusion offers two packages: MSSP Advanced at $180 per user, and the all-inclusive MSSP CIS-Aligned at $210 to $250 per user, set by team size, your regulatory framework, and the incident-response retainer included.
A Canadian data breach now averages CA$6.98 million, up from CA$6.32M the year before (IBM Cost of a Data Breach 2025). The Canadian Centre for Cyber Security names ransomware as the top cybercrime threat to Canadian SMBs through 2026, with phishing, business email compromise, and AI-assisted attacks rising in pace. Most small businesses do not recover from a seven-figure incident, which is why fast detection and containment matter more than any single product.
Want the deeper version? Read our 2026 guide to managed detection and response (MDR) for Canadian SMBs: what is in scope, the response-time SLAs to expect, and how to score a provider against an 8-point checklist.
What managed cybersecurity services include
24/7 MDR and EDR Monitoring
Huntress and SentinelOne XDR run on every endpoint. A real analyst reviews each alert before it reaches you. Odd behaviour gets caught and stopped fast.
Email Security and Phishing Protection
Most breaches start with an email. We block phishing, spoofing, and fake links with DMARC, DKIM, and SPF plus real-time scanning. Email security is part of every engagement.
Identity and Access Management
Multi-factor authentication on every account. Conditional Access for Microsoft 365. KeeperSec for password and secrets management. When someone leaves, their access ends that day. No orphaned accounts sitting open.
Network Security
Fortinet firewalls, network monitoring, and DNS filtering that blocks bad domains before they reach your team. VPN, remote access, and cloud security for Azure and Microsoft 365. Reviewed at onboarding and again each quarter.
Vulnerability Management and Pen Testing
Regular scanning inside and out. Findings rank by what an attacker could actually use, then get fixed and verified. Maps to CIS Controls v8.1, NIST CSF, and CyberSecure Canada. Run it standalone or as step one of a managed program.
Incident Response
When something goes wrong, you need a plan that already exists. Our incident response services spell out who does what, how fast, and what gets escalated. After an incident, we run forensics, find the root cause, and close the gap. See it in action: ransomware recovery case study.
Compliance and Reporting
We map your controls to CIS Controls v8.1, NIST CSF, CyberSecure Canada, SOC 2, PIPEDA, and PHIPA. Monthly security reporting covers what changed, what we fixed, and what is next. Client and insurer security reviews keep raising the bar, so being ready now saves you later.
Backup and Disaster Recovery
Immutable, air-gapped backup infrastructure with documented recovery procedures and periodic restore testing. When ransomware hits, the question is not whether you have backups. It is how fast they restore and whether the attacker can reach them.
How managed cybersecurity works
According to CIRA’s 2025 Canadian Cybersecurity Survey, 24% of Canadian organisations were ransomware victims in the past 12 months. For a business under 500 employees, a single incident can threaten survival. We don’t sell prevention. We run detection and response. Tools catch patterns; people make the call.
30-Minute CISSP Consultation
We review your security posture and compliance needs. Book yours here.
Security Assessment
We map your environment against CIS Controls v8.1 and find gaps in endpoint, identity, network, and compliance coverage.
Ongoing Protection
Tools deployed, monitoring activated, and your team onboarded. Full 24/7 coverage within two weeks. Quarterly reviews track results.
Telemetry flows in from Huntress, SentinelOne XDR, and Fortinet. A CISSP-led SOC analyst reviews each alert, filters the noise, and forwards only real findings. Confirmed threats get isolated and remediated. Critical response runs on a 1-hour SLA, with 4-hour on-site across the GTA and Metro Vancouver.
Why Canadian businesses choose Fusion for cybersecurity
According to CIRA’s 2025 survey, 56% of Canadian organisations reconsidered U.S.-based providers, and 69% named data sovereignty as a top consideration when selecting cybersecurity partners.
“Most Canadian SMBs don’t fail at cybersecurity because they bought the wrong tool. They fail because MFA wasn’t fully rolled out, patch cadence had drifted, and no one had rehearsed the incident response plan. We engineer those three fundamentals first, before anyone pays us for threat detection.”
CISSP Leadership
Your program is led by a CISSP who knows what auditors, insurers, and regulators expect. Mike sets the CIS Controls v8.1 baseline every Fusion client inherits and signs off on every incident response plan.
Canadian Data Sovereignty
All operations stay in Canada. Canadian-owned since 2012, PIPEDA-aligned, built for firms that won’t send data south of the border.
Proof, Not Adjectives
Named one of Canada’s 50 Best Managed IT Companies two years running (2024 and 2025). 4.9/5 stars on Google. 93% first-contact resolution on security issues, against an industry average closer to 70 to 80%.
Detection Over Prevention
We don’t promise prevention. We run 24/7 detection and response, pairing AI-driven alerts with human analysts who make the call.
Recent engagements
- Ransomware Recovery: Back Online by Monday
100% data recovery and operations restored within 48 hours. - Marketing Agency Cyber Recovery
Stabilized in 72 hours after a ransomware breach; the gap was closed in week one. - Co-Managed IT for a GTA Construction Firm
60% ticket-backlog cut and 97% patch compliance in 90 days.
“The assessment found an admin account with domain-level rights that had been inactive for four years but was still open. One phishing email away from a full breach. We never would have caught that on our own.”
Mark S., CFO, professional-services firm
Compliance frameworks we support
We map your controls to each framework, then close gaps with documented policies, technical controls, and audit-ready evidence. Bill C-27 / AIDA is still proposed and not yet enacted, so we plan around the frameworks that apply today.
Primary framework
Risk management
Canada’s private-sector privacy law
Health information
Service org controls
Federal certification
Each named standard, regulator, and tool maps to operational evidence in your quarterly evidence packet, with SIEM, MSSP, and vCISO coverage built into the program.
Who managed cybersecurity services are for
According to CIRA’s 2025 survey, 43% of Canadian organisations were targeted by a cyberattack in the past year. For businesses under 250 employees, the average ransomware recovery time runs past three weeks.
Built for Canadian businesses with 10 to 150 employees that handle sensitive data, face compliance requirements, or can’t afford to learn what a breach costs firsthand.
Strong fit when you need
- Documented security controls, not just tools
- Cyber insurance compliance evidence
- PIPEDA, PHIPA, or SOC 2 readiness
- A real incident response plan
- A post-incident program rebuild
What managed cybersecurity costs
According to IBM Cost of a Data Breach Report (2025), the average Canadian breach reached CA$6.98 million, and organizations using AI and automation in security operations saved an average of CA$2.22 million per breach. A managed cybersecurity subscription costs a tiny fraction of a single Canadian SMB breach recovery.
Pricing is per user, per month, set by team size, setup complexity, and your compliance needs.
MSSP Advanced
$180
per user / month. CISSP-led MDR and EDR, 24/7 SOC monitoring, email and identity security, vulnerability management, and incident response.
MSSP CIS-Aligned
$210–$250
per user / month, all-in. Everything in Advanced plus Microsoft 365 Business Premium, SIEM, SOAR, XDR, NDR, first and third-party patching, vendor management, and a vCIO.
Break-fix
$150–$250
per hour, for comparison only. No 24/7 cover, no documentation, no predictable budget.
“I’ve done post-incident reviews for six companies this year where the breach started with a compromised vendor credential. Not a zero-day, not a sophisticated attack. A vendor whose password hadn’t been rotated in three years. That’s what we fix first.”
Mike Pearlstein, CISSP, CEO of Fusion Computing
How the four delivery models compare
Most Canadian SMBs choose between four models. Each is real. Here is the honest version.
| In-house security team | Big-4 advisory engagement | Per-city local MSP | Fusion managed cybersecurity | |
|---|---|---|---|---|
| Annual cost (50 users) | $220K to $340K (1 senior + tools) | $80K to $200K project, then expires | $60K to $110K + tool licenses extra | Predictable per-user subscription, all-in |
| 24/7 SOC coverage | Only with 4+ FTEs | No, advisory only | Often business-hours only | Yes, included |
| CISSP-led decisions | Depends on hire | Yes (partner level) | Rare at SMB tier | Yes, CEO is CISSP |
| PIPEDA / PHIPA evidence packs | You build them | Custom, expires | Not included | Monthly, audit-ready |
| Cyber insurance audit support | DIY | Extra fee | Sometimes | Included |
| Time to incident response | Limited by team size | Retainer-dependent | Hours to days | 1-hour critical SLA |
| Best for | Enterprise (500+ users) | One-off audits, M&A | Single-city office | 10 to 150-user Canadian SMBs needing continuous coverage |
Cost ranges based on Fusion engagement data, public Big-4 advisory rate cards, and Information & Communications Technology Council 2025 Canadian salary surveys for security analysts and architects. Want your own numbers? Try the IT cost calculator.
Or call: (416) 566-2845
Three ways Canadian SMBs engage Fusion’s cybersecurity team
Some clients want a complete outsourced security team. Some want a fractional CISO who works alongside their existing IT lead. Some want help responding to a single incident. Pick the entry point that fits where you are.
Model 1
Outsourced security team
For Canadian SMBs that need a complete managed cybersecurity program without hiring in-house. Fusion runs the SOC, the MDR queue, the patch cadence, the identity hardening, and the compliance evidence packs as a continuous subscription.
Best for: 10 to 150-user teams with no dedicated security staff.
From: $180/user/month (MSSP Advanced), or $210–$250 all-in (MSSP CIS-Aligned).
Model 2
Fractional CISO & co-managed program
For organisations with an internal IT lead who needs a CISSP partner for strategy, board reporting, framework alignment, and audit prep. Fusion’s vCISO and fractional CISO service works alongside your team a few days a month.
Best for: Teams preparing for SOC 2, PHIPA, or cyber-insurance renewal.
From: $130–$180/user/month co-managed.
Model 3
Incident response & assessment
For a one-off engagement: a CIS-aligned cybersecurity risk assessment, a tabletop exercise after a near-miss, or active incident-response support if something has already gone wrong.
Best for: Post-incident programs, M&A diligence, cyber-insurance underwriting.
Scope-based pricing.
Where we run cybersecurity across Canada
Fusion delivers managed cybersecurity from three regional offices in Toronto, Hamilton, and Metro Vancouver, with remote coverage for clients across Ontario, British Columbia, and the rest of Canada. One Canadian SOC, one CISSP-led runbook, on-site dispatch across the GTA, the Golden Horseshoe, and Metro Vancouver. Canadian-owned since 2012.
Financial District base. Security operations, pen testing, and compliance across the GTA.
Local presence in Dundas. Cybersecurity across Hamilton, Burlington, Ancaster, and Stoney Creek.
Downtown Vancouver office. Security operations and compliance across Metro Vancouver.
Common questions about managed cybersecurity
Answers from our CISSP-certified security team. Need more detail? Book a free consultation and we’ll walk through your specific situation.
What do managed cybersecurity services cost in Canada?
Fusion prices managed cybersecurity by user, per month, in two packages. MSSP Advanced runs $180 per user and covers CISSP-led MDR and EDR, 24/7 SOC monitoring, email and identity security, vulnerability management, and incident response. MSSP CIS-Aligned runs $210 to $250 per user, all-in: everything in Advanced plus Microsoft 365 Business Premium, SIEM, SOAR, XDR, NDR, first and third-party patching, vendor management, and a vCIO. Break-fix work, for comparison, costs $150 to $250 per hour with no 24/7 cover. Your exact figure depends on team size, your compliance framework, and the incident-response retainer included.
What is the difference between MDR, EDR, and a SOC?
EDR (endpoint detection and response) is the software on each device that spots suspicious behaviour. We run Huntress and SentinelOne XDR for that layer. A SOC (security operations centre) is the team that watches those signals around the clock. MDR (managed detection and response) is the service that ties them together: a CISSP-led analyst reviews each alert, filters the noise, and contains real threats. You get all three under one subscription.
How fast do you respond to a security incident?
Critical incidents run on a 1-hour response SLA, around the clock, with 4-hour on-site coverage across the GTA and Metro Vancouver. A CISSP-led analyst reviews each alert before it reaches you, so confirmed threats get isolated and remediated quickly rather than sitting in an unread queue. We resolve 93% of security issues on first contact, against an industry average closer to 70 to 80%.
Which compliance frameworks do you support?
We map your controls to CIS Controls v8.1 as the primary baseline, plus NIST CSF, PIPEDA (Canada’s private-sector privacy law), Ontario’s PHIPA, SOC 2, and CyberSecure Canada. You get documented policies, technical controls, and an audit-ready evidence pack each month. Bill C-27 / AIDA is still proposed and not yet enacted, so we plan around the frameworks that apply to your sector today.
Do you work with our existing IT team?
Yes. Co-managed is one of our three engagement models. If you have an internal IT lead, we sit alongside them as the CISSP and SOC layer, handle board reporting and framework alignment, and run audit prep. If you have no security staff at all, fully managed runs the entire program for you. You pick the entry point that fits where you are today.
Is my data kept in Canada?
Yes. Fusion is Canadian-owned, has operated since 2012, and runs Canadian SOC operations with PIPEDA-aligned data handling. According to CIRA’s 2025 survey, 69% of Canadian organisations name data sovereignty as a top factor when choosing a security partner. Built for firms that won’t send their data south of the border, our program keeps detection, response, and evidence inside Canada.
Free · No commitment
Book a free security assessment
A Fusion security assessment finds your biggest gaps in 30 minutes: endpoint exposure, access controls, backup integrity, and compliance readiness. CISSP-led, no sales pitch.
Related threat analysis
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Useful next reads
vCISO Services →
Virtual CISO: security strategy, board reporting, IR retainer, compliance roadmap.
Ransomware Recovery Playbook →
12-page PDF: the 5-phase playbook a CISSP-led MSP runs when ransomware lands.
Cyber Insurance Cheat Sheet →
6-page PDF: insurer questionnaires mapped to CIS Controls v8.1.
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