Should you Choose Break Fix or Managed Services
Many business owners think of IT support as a service they pick up the phone and call for whenever something breaks or hardware or software needs replacing. This is a traditional reactive model known as “Break Fix”. Despite businesses frequently seeking this service, nearly 60% of IT providers have moved from the break fix model […]
Logistics Company Cuts Costs Through IT Solutions
Company: Mid-Size Logistics & Transportation Company in Toronto & Ohio Overview: This company approached Fusion to engage in a competitive bid because they were dissatisfied with the way their IT needs were being met. The client was looking to achieve stability in their IT costs and partner with a provider whose technical abilities inspired confidence. […]
Helpdesk vs IT Support: What’s the Difference?
What’s the Difference Between Helpdesk vs IT Support We might use the terms ‘service desks’ and ‘help desks’ interchangeably, but there are several key differences between the two. A help desk is technically a service meant for supporting a business’ IT teams with fixing or troubleshooting IT problems. A Toronto IT support company doesn’t typically […]
The Biggest Benefits of Using Managed IT Services | Fusion Computing
7 Benefits of Managed IT Services 1. Mitigate Risk The cyber threat landscape is always evolving, which makes it difficult for businesses to keep up. However, cyber attacks and data breaches are incredibly costly. According to Norton, the average cost of a data breach to companies worldwide is $3.86 million. Likewise, 40% of small and […]