IT Support & Cybersecurity for Transport & Logistics
Managed IT for logistics companies with fleets, warehouses, and operations where uptime and mobile connectivity drive the business.
Fusion provides managed IT and cybersecurity for Canadian transport and logistics companies with 10 to 150 employees. We support the systems that move freight: McLeod, TMW, Descartes, and BluJay TMS environments, Sedna communication platforms, dispatch and tracking tools, warehouse management systems, and the mobile devices your drivers and warehouse staff depend on.
Best fit for transport and logistics companies with 10 to 150 employees.
Why Transport & Logistics Companies Work With Fusion
Transport and logistics environments create IT demands that office-focused providers underestimate. Your TMS (McLeod, TMW, Descartes, or BluJay), warehouse management system, dispatch platform, and invoicing tools need to stay available around the clock. Platforms like Sedna that manage shipping communications, fixture data, and voyage tracking add another layer of IT complexity that most MSPs have never touched.
Fusion has supported Canadian businesses where uptime and operational continuity are non-negotiable since 2012. Our CEO holds the CISSP certification, so your security posture is guided by senior cybersecurity leadership. We align services to CIS Controls v8.1, which maps directly to the cybersecurity requirements in the 2025 CTPAT/PIP harmonization updates. That gives your business a defensible baseline for insurance applications, CBSA compliance, customer security questionnaires, and FAST program eligibility.
Whether you run a local fleet, a warehouse network, or a multi-site distribution model, the weak spots are usually the same: aging handheld scanners running outdated firmware, drivers onboarded without proper device provisioning, shared login accounts on warehouse terminals, weak after-hours escalation when a dispatch system goes down at 2am, and no clear ownership when the TMS vendor and the IT provider point fingers at each other. Fusion closes those gaps because we understand the dispatch-to-delivery workflow and the IT systems that support each step.
Cybersecurity Threats Targeting Transport & Logistics
Cyberattacks targeting logistics jumped 61% in 2025, with the sector ranking among the top three targets globally (Everstream Analytics, 2025). Ransomware accounts for 38% of attacks on transport companies (Maticmind Cyber Defence Center, 2025). Here are the four primary threats.
Managed IT Services for Transport & Logistics
Help desk, fleet device management, TMS/WMS infrastructure support, cybersecurity, multi-site networking, and backup under a single per-user monthly fee. We coordinate with your TMS vendor for application-layer issues so you are not stuck bridging the gap between IT and the software provider.
Our managed IT support replaces unpredictable break-fix costs.
Cybersecurity services are aligned to CIS Controls v8.1.
Our co-managed IT model augments your existing team.
We support the full dispatch-to-delivery chain: load booking and dispatch in your TMS, driver communication and ELD compliance, warehouse pick/pack/ship workflows, proof-of-delivery capture, invoicing and settlement, and the network infrastructure connecting offices, yards, and distribution centres.
IT Support for Other Industries
Fusion serves managed IT across multiple verticals. Each industry has distinct compliance, security, and operational requirements.
Talk to Fusion About Logistics IT Support
The form below starts the process. If you’d rather talk first, contact us directly.
Guides & Resources
Free guides on IT support, cybersecurity, and managed services for transport and logistics companies.
Frequently Asked Questions
Common questions about IT support, cybersecurity, and managed services for transport and logistics companies.
What IT support do transport and logistics companies need?
Reliable help desk, TMS and WMS infrastructure support, multi-site networking, mobile device management for drivers and warehouse staff, secure backups with tested restores, Microsoft 365 management, endpoint protection, and patch management. If the environment runs across warehouses, trucks, terminals, and office staff, you’re also covering identity changes, after-hours escalation, and recovery planning. That is why most firms need both dependable IT support and stronger cybersecurity services, not just a reactive help desk.
Can you support our TMS, WMS, and dispatch systems?
Fusion supports the IT infrastructure your logistics systems depend on. For vendor-specific application issues, we coordinate with your software vendor while keeping the surrounding environment stable. That means you aren’t left bouncing between the software team, the network provider, and internal staff every time a workflow breaks down. If you’ve already got internal IT, this often fits best as a co-managed IT model.
How do you manage devices used by drivers and warehouse staff?
MDM across all company tablets, phones, scanners, and mobile devices. Full-disk encryption, enforced security policies, and remote wipe capability. That gives dispatch, warehouse, and fleet teams a cleaner way to keep devices usable without letting lost or unmanaged hardware become a security problem. If a device goes missing, you can lock it down fast so it doesn’t turn into a bigger incident.
How much does managed IT cost for a logistics company in Canada?
Pricing depends on user count, number of sites, device complexity, security requirements, and support scope. Fusion prices managed IT as a predictable monthly service. You’re paying for coverage, monitoring, documentation, security tooling, and a team that can keep up with operational schedules instead of just reacting when something breaks. If you’re trying to compare options, start with an IT business assessment so you’re not guessing about scope.
What happens if ransomware hits during a shipping cycle?
Immediate triage, containment, and restore from encrypted, air-gapped backups. In a published ransomware recovery case study, a client was hit on a Friday evening and was fully operational by Monday morning, with 100% data recovered and $0 ransom paid. That is the kind of recovery posture you want before the business is under pressure, so you’re not forced into a bad decision during an active shipping cycle.
How do you connect multiple warehouse and office locations?
Site-to-site networking with VPN, wireless coverage for warehouse and dock environments, and secure remote access. The goal is to give warehouse teams, office staff, and leadership stable connectivity so they aren’t improvising around weak coverage or shared credentials. When a site changes, the network shouldn’t be the reason the operation slows down.
Do you offer co-managed IT for logistics companies with internal IT staff?
Yes. Fusion can take Level 1 and Level 2 support off your internal IT team so they can stay focused on business-level projects. Regular vCIO sessions provide shared planning and proactive recommendations. That model works well when you’ve already got someone internal who knows the operation but shouldn’t have to carry every ticket, device issue, and vendor follow-up alone.
