Managed IT Services in Surrey for Small and Mid-Size Businesses
Surrey managed IT support backed by a local team. Same-day on-site when it matters. Fast remote resolution for everything else.
Surrey is BC’s second-largest city with a rapidly diversifying economy spanning logistics, agriculture-tech, light manufacturing, and healthcare. The city’s growth along the Fraser Highway and King George corridors has created demand for enterprise-grade IT infrastructure among businesses scaling beyond 20 employees. Your team reaches experienced engineers who already know your environment. Not a script reader or a ticket queue. Whether you need a fully managed IT department or co-managed support alongside your internal team, Fusion is built for Metro Vancouver businesses with 10 to 150 employees.
first-contact resolution
per user / month
certified security leadership
Managed IT Services in Surrey: What’s Included
Managed IT services in Surrey include 24/7 remote monitoring, help desk support, Microsoft 365 administration, cybersecurity, patch management, backup and disaster recovery, vendor coordination, and vCIO strategic planning. A managed service provider (MSP) in Surrey delivers these proactively under a fixed monthly fee.
TL;DR
Fusion Computing delivers managed IT services in Surrey with 24/7 monitoring, help desk support, cybersecurity, Microsoft 365 administration, patch management, backup and disaster recovery, and strategic IT planning. We serve Surrey businesses under a predictable monthly contract with CISSP-certified engineers and 15-minute average response times.
As your managed service provider in Surrey, Fusion monitors your environment around the clock, patches vulnerabilities before they’re exploited, manages your Microsoft 365 stack, and owns your security posture.
- 24/7 remote monitoring and patch management
- Help desk & technical support (93% first-contact resolution)
- Managed cybersecurity: Huntress MDR, SentinelOne, Fortinet firewalls
- Microsoft 365 administration and Copilot enablement
- Backup & disaster recovery
- Virtual CIO & strategic IT planning
- On-site support across Surrey, Guildford, Newton, Fleetwood, Cloverdale, South Surrey, White Rock
Help Desk and Remote IT Support
Your team contacts senior engineers directly. Most issues resolve remotely within 15 minutes. No ticket queue, no script readers.
Security, Patching, and Compliance
Every engagement includes MFA enforcement, endpoint protection, and automated patching aligned to CIS Controls v8.1. CISSP-certified security leadership.
Microsoft 365 and Cloud Management
Full M365 administration: licensing, Teams, SharePoint, OneDrive backup, and Copilot readiness. One team manages your entire cloud stack.
Fusion Computing delivers managed IT services in Surrey with a 93% first-contact resolution rate, meaning most technical issues resolve in a single interaction without escalation. Pricing ranges from $180 to $250 per user per month and includes 24/7 monitoring, help desk, cybersecurity, Microsoft 365 management, and backup. With no per-incident fees or long-term contracts.
Managed IT Services Pricing in Surrey
Surrey’s rapid commercial expansion makes scalable IT essential. Per-user managed IT pricing lets businesses in Newton, Guildford, and the Campbell Heights industrial park add employees instantly. No capital hardware spend is required. Cloud provisioning handles the heavy lifting while monitoring, backup, and cybersecurity scale automatically alongside your workforce.
Fusion charges $180 to $250 per user per month for fully managed IT services in Surrey. No hidden fees, no per-incident surcharges. One predictable monthly cost covers monitoring, help desk, security, patching, and strategic planning.
Co-managed IT is priced separately based on scope. Contact us for a custom quote →
Why Surrey Businesses Choose Fusion Computing
Surrey’s logistics and manufacturing businesses operate on tight margins where downtime costs real money. Many companies in Cloverdale and Newton have experienced the gap between a small break-fix shop and a proper MSP. Fusion bridges that gap with flat-rate pricing and senior engineers.
- Canadian-owned since 2012. PIPEDA-compliant, data stays in Canada
- CISSP-certified security leadership. CIS Controls v8.1 aligned
- Senior engineers, not a call centre. Same people every time
- On-site within Metro Vancouver. Vancouver hub coordinates local visits
- Transparent pricing. $180–$250/user/month, no surprises
Tools your team already uses. Managed and supported by Fusion
·
Copilot
·
Huntress MDR
·
SentinelOne
·
Fortinet
·
ConnectWise
·
NinjaOne
·
HPE Aruba
Client Story
35 to 205 Users. No New IT Staff
A Metro Vancouver professional services firm scaled from 35 to 205 users over three years without adding internal IT headcount. Fusion handled every new-hire onboarding, the security stack, Microsoft 365 migrations, and two office expansions. All under a flat monthly cost.
Mike Pearlstein, CISSP. CEO, Fusion Computing
Fusion has served Canadian businesses since 2012. Our security leadership holds active CISSP certification and our approach is aligned to CIS Controls v8.1. The same framework used by enterprises, applied to businesses with 10 to 150 employees.
Part of Fusion’s national managed IT services network.
Industries We Support in Metro Vancouver
Every industry has different compliance requirements, risk profiles, and operational pressures. Fusion works across a range of sectors in Metro Vancouver.
Agriculture-Tech
Manufacturing
Healthcare
Construction
How Fusion Works in Surrey
Every engagement follows the same structured process, whether you’re a 10-person office or a 200-employee operation. No guessing, no scope creep, no surprises.
Assessment
We start with a technology assessment that maps your current infrastructure, identifies vulnerabilities, and benchmarks performance against industry standards. This is free and takes 2–5 business days.
Onboarding
If we’re a fit, we execute a 30-day onboarding that migrates monitoring, patching, and backup systems under Fusion’s management without disrupting daily operations.
Ongoing Support
From there it’s ongoing managed support with 24/7 monitoring, quarterly business reviews, and proactive infrastructure planning so your technology evolves with your business.
This process works because it’s been refined across 500+ Canadian businesses since 2012. We know what breaks, what gets missed, and what actually moves the needle for Surrey businesses.
Managed IT for Surrey’s Key Industries
Surrey is home to manufacturing, logistics, healthcare, and growing technology firms in Metro Vancouver’s second-largest city. Each industry brings specific technology requirements and compliance obligations that generic IT providers often miss.
Fusion has direct experience supporting businesses in Surrey, Guildford, Newton across these sectors. We understand the difference between a manufacturing firm that needs 24/7 uptime for production systems and a professional services firm that needs secure document management and client data protection. That context matters because it determines what we monitor, how we prioritize tickets, and which security controls we enforce.
Our team includes a CISSP-certified security lead who reviews every Surrey client’s environment quarterly, ensuring your technology posture keeps pace with both business growth and evolving threats.
Why This Matters for Surrey Businesses
The Canadian Centre for Cyber Security reports that 61% of Canadian SMBs experienced a cybersecurity incident in the past 12 months.
Managed IT providers reduce this exposure by maintaining patching schedules, monitoring for anomalies, and enforcing security baselines that in-house teams often lack the bandwidth to sustain.
Fusion’s managed IT clients in Metro Vancouver maintain 99.5% uptime and resolve 93% of issues on first contact. Because prevention is built into the service, not bolted on after an incident.
Source: Canadian Centre for Cyber Security, “Baseline Cyber Security Controls for Small and Medium Organizations,” 2024
Related Resources
Other Fusion Services in Surrey
Managed IT Services in Surrey: Local Context
Surrey’s managed IT market reflects its geography: a large city with distinct commercial zones, each with different IT requirements. The Central City business district in Whalley hosts professional services, SFU Surrey, and tech companies adjacent to the King George SkyTrain hub. Newton and Fleetwood serve established trade and light-manufacturing businesses. South Surrey and White Rock add a corridor of financial advisors, legal firms, and healthcare practices. Fusion’s managed IT serves all of these. Not as the same engagement, but as the same SLA with different technical implementation.
Managed IT for Surrey businesses includes data residency practices important under BC PIPA and FOIPPA. Businesses with BC government or health authority contracts face specific data handling obligations. Fusion’s platform keeps data in Canadian data centres, logs access, and maintains the audit trail that OIPC or a government auditor would look for. This is built into standard managed IT, not an enterprise add-on.
Surrey has one of the fastest-growing populations in Canada, which translates to rapid business scaling. A professional services firm that was 12 employees in 2022 might be 35 in 2026. Still running the same infrastructure it started with. Fusion’s managed IT scales with you: per-user pricing with no renegotiation, device onboarding handled by Fusion, and Microsoft 365 licensing managed centrally so you’re not overpaying for unused seats.
Frequently Asked Questions. Managed IT Services in Surrey
How much does managed IT support cost for a Surrey business?
Managed IT services in Surrey typically cost $180 to $250 per user per month. Pricing depends on user count, locations, scope, and security requirements. No hidden fees.
Do you provide on-site IT support in Surrey?
Yes. Fusion serves Surrey and surrounding Metro Vancouver with on-site and remote support. Our Vancouver hub coordinates local visits. 93% first-contact resolution rate.
Can you act as our outsourced IT department in Surrey?
Yes. Many Surrey businesses with 10 to 75 users use Fusion as their complete outsourced IT department. Help desk, monitoring, security, vendor coordination, and strategic planning. All from one team.
What cybersecurity services are included?
All Fusion clients get Huntress MDR, SentinelOne endpoint protection, Fortinet firewalls, and 24/7 SOC monitoring. CIS Controls v8.1 aligned.
Do you offer co-managed IT?
Yes. Fusion works alongside your internal IT team for monitoring, security, after-hours coverage, and overflow support. Learn more →
Does Fusion support Surrey businesses across different commercial zones?
Yes. Fusion serves businesses throughout Surrey. Central City, Newton, Fleetwood, Cloverdale, and South Surrey White Rock. Under the same SLA. Infrastructure requirements differ: a Fleetwood manufacturer has different IT needs than a White Rock financial advisory firm. Fusion’s managed IT adapts to the environment rather than applying a single template.
How does BC PIPA compliance factor into managed IT for Surrey businesses?
BC PIPA requires private-sector organizations to implement safeguards appropriate to the sensitivity of personal data they collect. Fusion’s managed IT includes encrypted endpoints, access controls, audit logging, and documented incident response procedures that satisfy BC PIPA requirements. For Surrey businesses with provincial government or health authority contracts, FOIPPA-specific data residency practices are included.
Can Fusion support a rapidly growing Surrey business without renegotiating contracts?
Yes. Fusion’s managed IT is per-user pricing with no minimum contract renegotiation as you scale. When you hire, Fusion onboards new devices and Microsoft 365 accounts. When you open a new location, Fusion extends monitoring to that site. For businesses in Surrey’s fast-growing commercial corridors, this avoids the contract friction that affects fixed-scope managed IT agreements.
Talk to a Fusion Engineer About Surrey
A Fusion engineer follows up within 1 business day. Not a sales rep. An engineer. You get a straight answer on what your environment would cost to support and what we’d change in the first 30 days.
[gravityforms id=”1″ title=”false” description=”false”]
