IT Support

Fusion’s IT Support gives you the power of an in-house team, without the overhead. Get fast fixes, lasting solutions, and expert support in Microsoft, cybersecurity, AI, and high-performance computing.

IT Support

Fusion’s IT Support gives you the power of an in-house team, without the overhead. Get fast fixes, lasting solutions, and expert support in Microsoft, cybersecurity, AI, and high-performance computing.

Learn more about Fusion’s IT Support

Real-time support from real Experts

Fusion delivers advanced Cybersecurity Services designed to protect growing businesses from evolving threats. With around-the-clock threat detection, compliance-ready frameworks, and expert guidance, we help you build a security foundation supporting day-to-day operations and long-term resilience.

Book Your Free IT Support Consultation

No pressure, no obligation, just expert advice. In this free 30-minute session with our senior IT strategist, we’ll review your support needs, identify recurring issues, and show you how Fusion can keep your systems running smoothly 24/7.

Ideal for growing businesses and teams of 10 or more. (Not intended for personal or home IT support.)

Real-Time Support
from Real Experts

Our team is a true extension of your business, familiar with your systems from day one and equipped to handle everything from routine fixes to highly technical challenges. With no third-party handoffs and full accountability, you get consistent, reliable support that scales with your needs.

Same-Day Resolution

Most issues are resolved on the same day, and urgent problems are addressed within the hour.

100% Canadian-Based Team

With staff across both coasts, we provide truly national coverage and local-level responsiveness.

In-House Escalation Support

We never outsource escalations. Whether it’s basic troubleshooting or complex system engineering, our experts have you covered.

24/7/365 Availability

Even on weekends and holidays, help is just a call or message away.

Interested in learning more about our company & prices?

Start with a free 30-minute consultation with our senior strategist to explore solutions for you. Together, we’ll uncover your challenges and identify how we can best support your business.

IT Made Easy

From day one, you’ll be backed by a team with deep expertise across key areas of IT, including system engineering, compliance, infrastructure, cybersecurity, and advanced technologies like cloud and AI. We bring the technical depth and industry insight needed to support your business as it grows and evolves.

Cut Downtime Across All Systems

Automated patching, malware protection, and event response keep your environment stable and secure.

Make IT Spending Predictable

Flat-rate monthly pricing makes budgeting easy. No surprise costs.

Eliminate Recurring Issues

With regular audits, upgrades, and real-time monitoring, we keep minor issues from turning into big problems.

Unlock Strategic IT Value

Free up your internal team to focus on innovation while we handle the day-to-day support.

What Sets Our MSSP Services Apart?

0+
Businesses trust Fusion’s MSSP services over the competition.
0+ Years
Experience for our dedicated Technical Account Managers.
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Issues were resolved on the first call.
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Accountable Support, Predictable Costs

With Fusion, you get a dedicated account manager, clearly defined service-level agreements, and IT solutions aligned to your business goals.

We proactively track performance and reduce recurring issues over time, so you’re not just meeting expectations, you’re getting ahead. Our co-managed IT model helps you control costs without compromising capability, giving you the data to drive executive buy-in, uncover efficiencies, and maximize every IT dollar you invest.

We Back Our SLOs – No Exceptions

You’ll get a dedicated account manager, clear service-level guarantees, and IT solutions aligned with your business goals. We track everything to ensure accountability and long-term success. Our co-managed IT model helps you:

Get executive buy-in with precise data. 


Identify efficiencies and reduce overhead.


Maximize the impact of every IT dollar.

Areas We Serve

We take pride in offering top-notch IT support services across Canada. With our head office conveniently situated in the city of Toronto and a satellite office in Vancouver, we are strategically positioned to serve businesses in the following surrounding cities, as well as virtually across Canada.

Key Service Areas: Ontario, British Columbia, and National Remote Support Across Canada.

Industries We Serve

Fusion Computing proudly supports businesses across a wide range of industries. Our IT solutions are tailored to the unique needs, security requirements, and operational challenges of each sector we serve.

Core Industries: Accounting, Construction, Finance, Legal, Manufacturing, and Transport & Logistics.

FAQ’s

Fusion offers a proactive managed service model rather than reactive break-fix support. We continuously monitor your systems 24/7/365, address issues before they disrupt your business, and align IT strategy with your growth goals. Our Service Desk acts as a single point of contact, focusing on prevention and rapid resolution.

Absolutely. Our Senior Business Technology Specialists bring over 20 years of experience and work with you to align your IT strategy with business objectives. We help forecast predictable IT costs, optimize spending, and plan for future technology investments.

Fusion uses a hybrid disaster recovery model combining on-premise hardware and cloud replication to safeguard your critical business functions and maintain uptime, even during major incidents.

Testimonials

See why top employers and business leaders say Fusion is one the Best IT Company in Southern Ontario.

"It is refreshing to work with a technology vendor that is reactive in an expedient manner to our needs as a business. Fusion takes the time to learn what your current and future goals are, offers options to help you achieve them, and make you feel like your business is valued. This partnership has allowed us to reinforce the security of all our operations, protect our customers, and increase our overall efficiency. What a great TEAM!"

Naomi Clarke

Idea Factor

"I have worked closely with Fusion over the past year and I have to say that these guys are great. They manage our Infrastructure, Virtual Machines, Backups, Security, implemented our Cloud Solution with O365 and are our IT Support for staff and desktops. They came highly recommended so I am doing the same for you."

Judie Law

"Fusion Computing has been the best IT Services provider we’ve ever had. Their managed IT services offering covers all 4 of our JP Motors locations bumper to bumper. They take the time to work with us to help us understand our budget and provide solutions from help-desk through to IT Strategy. Highly recommended!"

Ryan Pattinson

JP Motors

Have
Questions?

We have the answers.

Discover where your IT stands by chatting with our experts today.