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Scarborough IT Help Desk Services

Are IT Issues Reducing Your Productivity?

Our IT technicians in Scarborough resolve IT issues by getting to the root cause – reducing downtime and increasing business efficiency in the process.

Here are some advantages of working with Fusion Computing’s Outsourced IT Helpdesk services:

24/7 IT helpdesk support services to tackle all of your IT challenges in real-time.

Our qualified, local IT technicians can reach your Scarborough office in less than 2 hours to provide onsite assistance for critical issues. 

Receive a fixed monthly billing fee on services that align with your specific needs.

Top-notch IT help desk outsourcing services from a local team that understands your business.

Receive support from a dedicated account executive who is well-versed in the ins and outs of your business.

Speedy ticket resolution – 93% of support calls are resolved by our IT support technicians on the first point of contact.

Request a quote for IT Help Desk Services Scarborough

Patricia Fernandz
Patricia Fernandz
05:22 29 May 20
Their managed services has helped reduce all of our IT issues.
Susan Womble
Susan Womble
17:14 28 May 20
Our IT Support tickets are always resolved in a very timely & professional manner.
Jackie Porter
Jackie Porter
09:59 28 May 20
Our staff no longer deals with technical issues thanks to Fusion's managed IT services.
Toby Mitchell
Toby Mitchell
13:29 22 May 20
We highly recommend Fusion Computing Limited to any business in Toronto for their managed IT services!
Zamir Javer
Zamir Javer
21:01 29 Feb 20
Great toronto based managed IT firm led by a strong team. The tech support and range of IT services offered is ideal... for growing more
Julie Law
Julie Law
19:47 21 Jan 20
I have worked closely with Fusion over the past year and I have to say that these guys are great. A great team and... very responsive. They developed an IT strategy that is now our new template going forward. They manage our Infrastructure, Virtual Machines, Backups, Security, implemented our Cloud Solution with O365 and are our IT Support for staff and desktops. They came highly recommended so I am doing the same for more
Ivar Soever
Ivar Soever
15:26 05 Oct 19
A great IT support company to work with. Fast to respond to issues but with a pro-active approach that sets you up for... success, and limits any potential issues to begin with. Fusion is especially knowledgeable in security, the most important facet of IT today, working hard to stay up to the minute on best more
Evan Caswell
Evan Caswell
17:59 25 Sep 19
Fusion Computing has consistently provided professional and top-notch service to our organization through their Virtual... CIO services and IT Support over the past 4 years. I would recommend their IT solutions to businesses looking for a reliable partner to tackle complex IT issues and provide ongoing more
Ryan Pattinson
Ryan Pattinson
17:13 25 Sep 19
Fusion Computing has been the best IT Services provider we’ve ever had. Their managed IT services offering covers all 4... of our JP Motors locations bumper to bumper. They take the time to work with us to help us understand our budget and provide solutions from help-desk through to IT Strategy. Highly recommended!read more
Naomi Clarke
Naomi Clarke
15:46 15 Aug 19
It is refreshing to work with a technology vendor that is reactive in an expedient manner to our needs as a business.... Fusion takes the time to learn what your current and future goals are, offers options to help you achieve them, and make you feel like your business is valued. This partnership has allowed us to reinforce the security of all our operations, protect our customers, and increase our overall efficiency. What a great TEAM!read more
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For 12+ years, we have provided leading IT help desk support to SMBs in Scarborough.

Businesses Depend On Our IT Support Helpdesk Service In Scarborough

Scarborough IT Helpdesk Outsourcing Services

24/7/365 Remote Helpdesk Services

Whether it’s day or night, our experts are here for you. 

Our IT helpdesk services are qualified to resolve all IT issues that pop up – and help you minimize IT disruptions and downtime. 

Fusion Computing provides:

  • All local Scarborough IT techs (no outsourcing)
  • 24/7/365 support, including evenings weekends and holidays
  • A tier 2 level-support technician who works with you until your issue is fully resolved.
  • Rapid response time and issue resolution. 

Remote Access Issue Resolution

Abrupt IT issues can hinder your team’s productivity. 

Fusion Computing’s technicians are experts in quickly resolving IT issues.

With rapid ticket resolution times, our remote help desk services team can ensure that IT issues don’t affect your business operations. 

Fusion’s remote support services include:

  • Comprehensive reporting
  • Network/server monitoring and management
  • Proactive monitoring
  • Business resilience, including backup and disaster recovery 

Infrastructure Support 

Ensure that your IT infrastructure is always running smoothly with Fusion Computing’s IT helpdesk services in Scarborough

Our infrastructure support services include: 

  • IT Support Services: Help desk support, remote support, field support, IT support, IT strategy, on-site support, end-user support
  • IT Security Services: IT security consulting, managed security services, cybersecurity services including network security, anti phishing, ransomware protection, and malware protection
  • Software: Office 365, Azure
  • Hardware: Data management, computers, cables, desktops, printers, servers

Onsite Field Tech Support

When field services are needed, you will be able to work with the same certified techs each time. 

Plus, our IT experts can reach your Scarborough office within two hours to quickly resolve critical IT issues.

Ticket Tracking & Metrics

Get full transparency into your IT network and infrastructure, with comprehensive reporting and metrics. 

Get insight into:

  • Project costs
  • Ticket reduction and close times
  • Quarterly, monthly and annual IT spend

Cloud Support and Services

Our IT technicians provide expert cloud support services and can ensure that your cloud infrastructure is operating seamlessly. 

Fusion Computing’s cloud services support:

  • Cloud security
  • Cloud servers such as AzureAD
  • Cloud-based applications, including Office 365, GSuite, ConnectWise, Wasabi, Citrix Cloud, and Red Hat
  • Cloud platforms such as AWS and Microsoft Azure
  • And MUCH more

Software Application Helpdesk

Whether you have a legacy, cloud-based SaaS, or hybrid software infrastructure, our help desk technicians are trained to fix all types of support problems – and work to solve the issue within a few hours.

Cyber and Network Security Support

Our IT help desk uses best-in-class technology to constantly monitor your IT infrastructure for security threats – and to keep your network working at optimal levels 24/7/365.

Our IT Help Desk Services in Scarborough, By the Numbers:


Years of experience  providing leading Scarborough IT helpdesk services


Reduction in IT Issues in your first 3 months


Support from our Scarborough IT  helpdesk

Solve Recurring IT Issues Permanently With Our IT Helpdesk

Our 24/7 outsourced IT helpdesk can reduce your IT issues by 58% in under 90 days.

Swift Onsite IT Helpdesk Support

We are never too far away from your office. Our IT helpdesk heroes live and work right here in Scarborough. 

If you ever run into a critical problem that cannot be solved remotely, we can be there within two hours. 

Our experienced, local Scarborough technicians can be at your office within 2 hours – quickly resolving your IT problems, so that you face minimal downtime.

Onsite IT Helpdesk Support Scaerborough
Managed Helpdesk Services Scarborough

Reduce IT Issues and Give Your Business a Boost With Our Managed Helpdesk Services

We work with one goal in mind – to ensure that your IT business operations run as smoothly as possible.

Our team has reduced IT issues by 58% in less than 3 months for our clients by getting to the root causes of IT problems and working with your team to resolve them permanently. 

By partnering with us, you can benefit from Fusion Computing’s outsource IT help desk services in a number of ways – slash IT problems, improve productivity, and decrease downtime.

Transparent IT Pricing For All IT Services With our IT Helpdesk in Scarborough

At Fusion Computing, we offer customized managed IT packages, where you only pay for the services that you need.

We will ensure that your IT bill is predictable month after month while providing you with the highest quality of service. 

Partner with our IT helpdesk Scarborough today for consistent and stress-free IT support services. 

IT Helpdesk in Scarborough

Looking For A Simple All-In Monthly Plan For All Your IT Needs?

Get an engineer who understands your problem on the line the moment you call in.

Request a quote