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IT Helpdesk Support Services
in Hamilton

We offer IT procurement consulting and management for small to mid-sized businesses.

Tackle Persistent IT Issues With Our 24/7/365 Helpdesk

Our qualified IT specialists provide top-notch 24/7/365 support to ensure that IT downtime never impacts your productivity.  

Here’s why Fusion Computing is the right IT Helpdesk Services partner for your business in Hamilton:

Best-in-class IT support and 24/7/365 help desk at your service.

Expert IT specialists with more than 10 years of experience to address your IT needs.

Support for a comprehensive range of hardware, software, devices and data-center infrastructure. 

On average, your known IT issues are solved on the first point of contact with a technical support team dedicated to your account.

Request a quote for IT helpdesk service in Hamilton

Patricia Fernandz
Patricia Fernandz
05:22 29 May 20
Their managed services has helped reduce all of our IT issues.
Susan Womble
Susan Womble
17:14 28 May 20
Our IT Support tickets are always resolved in a very timely & professional manner.
Jackie Porter
Jackie Porter
09:59 28 May 20
Our staff no longer deals with technical issues thanks to Fusion's managed IT services.
Toby Mitchell
Toby Mitchell
13:29 22 May 20
We highly recommend Fusion Computing Limited to any business in Toronto for their managed IT services!
Zamir Javer
Zamir Javer
21:01 29 Feb 20
Great toronto based managed IT firm led by a strong team. The tech support and range of IT services offered is ideal... for growing companies.read more
Julie Law
Julie Law
19:47 21 Jan 20
I have worked closely with Fusion over the past year and I have to say that these guys are great. A great team and... very responsive. They developed an IT strategy that is now our new template going forward. They manage our Infrastructure, Virtual Machines, Backups, Security, implemented our Cloud Solution with O365 and are our IT Support for staff and desktops. They came highly recommended so I am doing the same for you.read more
Ivar Soever
Ivar Soever
15:26 05 Oct 19
A great IT support company to work with. Fast to respond to issues but with a pro-active approach that sets you up for... success, and limits any potential issues to begin with. Fusion is especially knowledgeable in security, the most important facet of IT today, working hard to stay up to the minute on best practices.read more
Evan Caswell
Evan Caswell
17:59 25 Sep 19
Fusion Computing has consistently provided professional and top-notch service to our organization through their Virtual... CIO services and IT Support over the past 4 years. I would recommend their IT solutions to businesses looking for a reliable partner to tackle complex IT issues and provide ongoing service.read more
Ryan Pattinson
Ryan Pattinson
17:13 25 Sep 19
Fusion Computing has been the best IT Services provider we’ve ever had. Their managed IT services offering covers all 4... of our JP Motors locations bumper to bumper. They take the time to work with us to help us understand our budget and provide solutions from help-desk through to IT Strategy. Highly recommended!read more
Naomi Clarke
Naomi Clarke
15:46 15 Aug 19
It is refreshing to work with a technology vendor that is reactive in an expedient manner to our needs as a business.... Fusion takes the time to learn what your current and future goals are, offers options to help you achieve them, and make you feel like your business is valued. This partnership has allowed us to reinforce the security of all our operations, protect our customers, and increase our overall efficiency. What a great TEAM!read more
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Business That Trust And Rely On Our
IT Helpdesk Services Support

Hamilton IT Helpdesk Outsourcing Services

365247

24/7/365 Remote Help Desk Services

  • Use our round-the-clock IT help desk support services to tackle your IT issues immediately. Our remote helpdesks will troubleshoot problems and provide solutions the same day and in real-time.
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Remote Access Issue Resolution

  • On average, our help desk services resolve 93% of IT issues in the first response, and on the same day
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Escalated Hamilton Help Desk Support

  • Your IT problems will be resolved in the shortest period of time possible, no matter the severity. With Fusion Computing’s Tier 1, Tier 2, & Tier 3 support staff, your IT issue will be addressed and solved quickly and efficiently.
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24/7/365 Onsite Field Tech Support 

  • Critical IT issues can also be solved onsite with our IT engineers. Our IT specialists will visit you within two hours, anywhere in Hamilton, to address the IT issue.
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Ticket Tracking & Metrics

  • Track the status of your IT ticket through an online portal. You can also analyze the history of your IT tickets to discover weak points in your IT infrastructure.
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Cloud & Infrastructure Helpdesk

  •  With us, you don’t have to wait for a response to fix your cloud issues. Our certified cloud specialists & network support experts offer support right away, and help you resolve the problem quickly.
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Software Application Helpdesk

  •  Several companies now use hosted and cloud-based SaaS and legacy software, which can  sometimes lead to technology challenges. We resolve your issues quickly so that you can get back to work.
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IT Consulting Services

  • Reach out to Fusion Computing’s IT Strategists, who will help get your IT and business back on track. We recommend solutions that fit your budget and maximize your return. 

Let our managed helpdesk services handle all types of your IT issues so that they never stall your workload.

Are Recurring IT Issues Hampering Your Growth?

Reduce Your IT Down Time With Our Outsourced IT Help Desk

10+ Years

Of experience in IT support, cyber security, compliance & infrastructure.

58%

IT issues are drastically reduced in the first 90 days with Fusion Computing.

93%

Issues resolved in your first point of contact with our IT support help desk.

Leverage The Expertise of Our Help Desk Support To Abolish Your IT Issues

Your productivity will skyrocket with Fusion’s efficient managed IT services.

We achieve this by finding the root cause of the problem, and resolving the issue permanently. At Fusion Computing, we believe that every IT issue impacts the productivity and growth of your firm. 

Use our managed helpdesk and remote helpdesk services in Hamilton to permanently resolve any irritating and recurring IT issues. 

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IT procurement management team

Guaranteed Service Levels

With Fusion Computing’s Service Level Agreements, we guarantee the absolute best service delivery that protects you and your end-users. 

We offer same day tech engagement for issues, often within just one hour of ticket submission, and dedication towards resolving all IT issues during first contact. 

At Fusion Computing, we use proactive monitoring, problem management, and disaster recovery services to help prevent IT issues from ever occurring.

Looking For A Simple All-In Monthly Plan For All Your IT Needs?

Get an engineer who understands your problem on the line the moment you call in.

Request a quote for IT Helpdesk in Hamilton