About Fusion Computing

Founded in 2012. Still led by the same CISSP-certified engineer who started it.

Mike Pearlstein built Fusion Computing as a focused managed IT and security practice for Canadian SMBs. What started as a one-person operation has grown into a regional IT partner serving businesses across Toronto, Hamilton, and Metro Vancouver , but the approach hasn’t changed: senior people, direct accountability, and no hand-offs to junior techs when it matters.

Since 2012Supporting Canadian businesses
CISSP-CertifiedSecurity leadership
Canadian-OwnedCanadian data sovereignty

Business IT only. Best fit for organizations with 10,150 users.

Senior Canadian team

93% First-Contact Resolution

Supporting businesses since 2012

Toronto HQ, Hamilton, Metro Vancouver, Canada-wide

How Fusion started

Fusion Computing started in 2012 when Mike Pearlstein left a career in enterprise IT to build the kind of managed service provider he’d want to hire. The thesis was straightforward: most MSPs serving Canadian SMBs were either too small to handle real security work or too large to give clients direct access to senior people. There was room in the middle for a provider that could do both.

The first few years were a one-person operation , Mike handling everything from helpdesk tickets to firewall configs to quarterly business reviews. Growth was deliberate. Every new client was a commitment to own their entire IT environment, not just the easy parts.

The pandemic changed the math

When COVID-19 sent every office home in March 2020, businesses that had been running on duct tape suddenly needed real remote infrastructure , secure VPNs, endpoint protection, cloud identity management, and someone who would actually pick up the phone. Fusion grew during this period because the model was already built for remote-first support. The team expanded, the client base grew beyond Toronto into Hamilton and Vancouver, and the operating model held under pressure.

CIS as a Service

One of the most commercially successful developments at Fusion has been the CIS-as-a-Service offering , a structured cybersecurity program built on the CIS Controls framework that gives SMBs an auditable, insurer-friendly security posture without the cost of building it internally. It maps directly to client environments, gets implemented by the same team that handles day-to-day support, and produces documentation that holds up when insurers or auditors ask questions. This offering has become a core differentiator.

The team has grown well beyond the founder. Meet the current Fusion Computing team → You can also review the technology partners and certifications that shape the way Fusion builds and supports client environments.

If you’re comparing MSPs, you’re probably trying to answer a simple question: can the people behind the logo actually keep their promises? You don’t need a slick pitch if the team can’t carry the work, and you shouldn’t have to guess who’ll own the next step. Fusion’s approach is to show the leadership, the standards, and the certifications upfront so you can decide whether it’s a fit before you commit.

That matters because businesses don’t buy brochures; they buy continuity. When something changes, you want to know who’ll respond, what they’ll use, and how quickly they’ll move. That’s the difference between a vendor that talks and a partner that stays accountable.

Security leadership, not just security tools

Mike Pearlstein holds the CISSP (Certified Information Systems Security Professional), a widely recognized cybersecurity certification that requires five years of documented professional security experience and ongoing continuing education. ISC2, the organization that administers the credential, maintains strict experience and ethics requirements.

What this means practically: when a client gets a cybersecurity insurance questionnaire, they don’t get handed a template and told to fill it out. When a vendor recommends a new EDR tool, there’s someone in the room who can evaluate whether it actually closes a gap or just adds another dashboard. When a breach happens , and one did, to a client who came to Fusion mid-incident , the response runs under someone with the training and judgment to manage it.

Read the ransomware recovery case study →

Industry recognition

e-ChannelNews and TechnoPlanet listed Fusion Computing among the Canada’s 50 Best Managed IT Companies for 2025. The assessment spans approximately 250 questions covering business performance, leadership, customer service, operations, and technology strategy. The top 50 scoring companies across Canada earn the recognition.

Fusion received the award at the ChannelNext Awards Gala in Toronto on February 5, 2026.

Verify Fusion Computing on the e-ChannelNews winners list →

Read Google Reviews →

What Fusion delivers

Managed IT

Help desk ownership, maintenance, patching, onboarding, vendor follow-through. 93% first-contact resolution.

Managed IT Services

Cybersecurity

CIS-aligned security program, endpoint protection, recovery readiness, and the documentation insurers actually ask for.

Cybersecurity Services

vCIO / vCISO

Budgeting, lifecycle planning, vendor evaluation, governance. CISSP-level security leadership without the full-time hire.

vCIO & vCISO Services

Practical AI

Copilot deployment, workflow automation, AI governance. Starting with operational problems, not vague experimentation.

AI Consulting & Automation

Startups and scaling teams often use Fusion before they are ready to build full internal IT, which is why we published this guide on how Fusion helps startups.

Who Fusion works with

Fusion is built for Canadian businesses with 10,150 employees that have outgrown reactive break-fix support. The typical client has a small internal IT person or team that needs backup, or no IT staff at all and needs a provider that can own the full environment.
  • Business IT only (no personal or home IT support)
  • Toronto headquarters with Hamilton coverage and a Metro Vancouver team
  • Remote support across Canada

Industries served include accounting, legal, finance, construction, manufacturing, transport and logistics, and healthcare. See all services and industries →

Where Fusion operates

Toronto headquarters. Hamilton direct coverage. Metro Vancouver team. Remote support Canada-wide.

Guides & Resources

Free guides on managed IT, cybersecurity, and IT strategy for Canadian businesses.

Frequently asked questions

How much do managed IT services cost?
Managed IT pricing for Canadian SMBs typically ranges from $100,$250 per user per month depending on the scope of support, cybersecurity requirements, and whether vCIO/vCISO services are included. Fusion provides transparent per-user pricing with no hidden project fees for covered services. The best way to get an accurate number is to start with a free IT business assessment. You can also use our IT Operations Calculator to compare your current costs.
Can I keep my internal IT person and use Fusion as a co-managed partner?
Yes. Many Fusion clients have a small internal IT team or a single IT generalist who handles day-to-day tasks. Fusion fills the gaps they can’t cover: 24/7 monitoring, cybersecurity oversight, vendor management, escalation support, and strategic planning. This co-managed model works well for businesses in the 30,150 employee range. Learn about our managed IT support →
What happens during the first 30 days after signing with Fusion?
Onboarding starts with a full-scope 168-point assessment of your current environment , devices, users, networks, security posture, backup status, vendor contracts, and licensing. From there, we build a prioritized remediation roadmap, deploy our monitoring and security stack, document your environment, and transition support so your team has a single point of contact from day one. Most clients are fully onboarded within 30 days. Start with a free IT assessment →
How is Fusion different from other MSPs in the Toronto area?
Three things stand out. First, the CEO holds a CISSP certification, which means security decisions are made by someone who understands the frameworks, not just the products. Second, the CIS-as-a-Service offering produces auditable, insurer-friendly cybersecurity documentation that most MSPs don’t provide. Third, Fusion offers practical AI services , Copilot deployment, workflow automation, and AI governance , which most SMB-focused Canadian MSPs haven’t built out yet. Fusion was also listed among Canada’s 50 Best Managed IT Companies for 2025.
What industries does Fusion work with?
Fusion supports businesses in finance, legal, construction, manufacturing, accounting, healthcare, transport and logistics, and design. Services are built for organizations with 10,150 employees that need a managed IT partner, not a one-off break-fix vendor.
Does Fusion offer cybersecurity services?
Yes. Cybersecurity is built into every Fusion engagement, not sold as an add-on. That includes endpoint protection, email security, MFA enforcement, backup verification, vulnerability scanning, and incident response. Fusion’s CEO holds the CISSP from ISC2, and Fusion aligns the security program with CIS Controls v8.1.
Does Fusion support businesses outside Toronto?
Yes. Fusion is headquartered in Toronto with team members in Hamilton and Metro Vancouver. On-site support covers the GTA and Greater Vancouver. Remote support is available Canada-wide. See Hamilton IT services and Vancouver IT support for regional details.
Does Fusion help with AI and Microsoft Copilot?
Yes. Fusion offers practical AI services for SMBs, including Microsoft Copilot deployment, workflow automation, and AI governance. The focus is on solving real operational problems,like cutting month-end reporting from days to hours,not running vague pilot programs.
What does CISSP mean and why does it matter?
CISSP (Certified Information Systems Security Professional) is the gold-standard cybersecurity certification administered by ISC2. It requires five years of documented security experience and ongoing continuing education. Fewer than 1% of Canadian MSP leaders hold it. Fusion’s CEO, Mike Pearlstein, earned the CISSP to ensure security decisions are made by someone with the training and accountability to back them up.
How long has Fusion been in business?
Mike Pearlstein founded Fusion Computing in 2012. The company has been supporting Canadian businesses for 14 years, and e-ChannelNews named Fusion one of Canada’s 50 Best Managed IT Companies in both 2024 and 2025.

Your 30-Minute IT Assessment

Tell us where support, security, vendor sprawl, or AI pressure is slowing the business down. The goal of the first conversation is to leave you with clearer priorities, not more brochure language.

Step 1: Describe your situation

Tell us where recurring tickets, outages, onboarding friction, vendor gaps, or co-managed pressure are slowing the team down.

We review the risk

We look at users, sites, tooling, patching, backup coverage, and vendor ownership so the real operational problem is clear.

You get a starting point

The first conversation should leave you with priorities, not another vague promise to circle back later.