About Fusion Computing
Founded in 2012. Still led by the same CISSP-certified engineer who started it.
Mike Pearlstein built Fusion Computing as a focused managed IT and security practice for Canadian SMBs. What started as a one-person operation has grown into a regional IT partner serving businesses across Toronto, Hamilton, and Metro Vancouver , but the approach hasn’t changed: senior people, direct accountability, and no hand-offs to junior techs when it matters.
Business IT only. Best fit for organizations with 10,150 users.
Senior Canadian team
93% First-Contact Resolution
Supporting businesses since 2012
Toronto HQ, Hamilton, Metro Vancouver, Canada-wide
How Fusion started
Fusion Computing started in 2012 when Mike Pearlstein left a career in enterprise IT to build the kind of managed service provider he’d want to hire. The thesis was straightforward: most MSPs serving Canadian SMBs were either too small to handle real security work or too large to give clients direct access to senior people. There was room in the middle for a provider that could do both.
The first few years were a one-person operation , Mike handling everything from helpdesk tickets to firewall configs to quarterly business reviews. Growth was deliberate. Every new client was a commitment to own their entire IT environment, not just the easy parts.
The pandemic changed the math
When COVID-19 sent every office home in March 2020, businesses that had been running on duct tape suddenly needed real remote infrastructure , secure VPNs, endpoint protection, cloud identity management, and someone who would actually pick up the phone. Fusion grew during this period because the model was already built for remote-first support. The team expanded, the client base grew beyond Toronto into Hamilton and Vancouver, and the operating model held under pressure.
CIS as a Service
One of the most commercially successful developments at Fusion has been the CIS-as-a-Service offering , a structured cybersecurity program built on the CIS Controls framework that gives SMBs an auditable, insurer-friendly security posture without the cost of building it internally. It maps directly to client environments, gets implemented by the same team that handles day-to-day support, and produces documentation that holds up when insurers or auditors ask questions. This offering has become a core differentiator.
The team has grown well beyond the founder. Meet the current Fusion Computing team → You can also review the technology partners and certifications that shape the way Fusion builds and supports client environments.
If you’re comparing MSPs, you’re probably trying to answer a simple question: can the people behind the logo actually keep their promises? You don’t need a slick pitch if the team can’t carry the work, and you shouldn’t have to guess who’ll own the next step. Fusion’s approach is to show the leadership, the standards, and the certifications upfront so you can decide whether it’s a fit before you commit.
That matters because businesses don’t buy brochures; they buy continuity. When something changes, you want to know who’ll respond, what they’ll use, and how quickly they’ll move. That’s the difference between a vendor that talks and a partner that stays accountable.
Security leadership, not just security tools
Mike Pearlstein holds the CISSP (Certified Information Systems Security Professional), a widely recognized cybersecurity certification that requires five years of documented professional security experience and ongoing continuing education. ISC2, the organization that administers the credential, maintains strict experience and ethics requirements.
What this means practically: when a client gets a cybersecurity insurance questionnaire, they don’t get handed a template and told to fill it out. When a vendor recommends a new EDR tool, there’s someone in the room who can evaluate whether it actually closes a gap or just adds another dashboard. When a breach happens , and one did, to a client who came to Fusion mid-incident , the response runs under someone with the training and judgment to manage it.
Industry recognition
e-ChannelNews and TechnoPlanet listed Fusion Computing among the Canada’s 50 Best Managed IT Companies for 2025. The assessment spans approximately 250 questions covering business performance, leadership, customer service, operations, and technology strategy. The top 50 scoring companies across Canada earn the recognition.
Fusion received the award at the ChannelNext Awards Gala in Toronto on February 5, 2026.
What Fusion delivers
Managed IT
Help desk ownership, maintenance, patching, onboarding, vendor follow-through. 93% first-contact resolution.
Cybersecurity
CIS-aligned security program, endpoint protection, recovery readiness, and the documentation insurers actually ask for.
vCIO / vCISO
Budgeting, lifecycle planning, vendor evaluation, governance. CISSP-level security leadership without the full-time hire.
Practical AI
Copilot deployment, workflow automation, AI governance. Starting with operational problems, not vague experimentation.
Startups and scaling teams often use Fusion before they are ready to build full internal IT, which is why we published this guide on how Fusion helps startups.
Who Fusion works with
- Business IT only (no personal or home IT support)
- Toronto headquarters with Hamilton coverage and a Metro Vancouver team
- Remote support across Canada
Industries served include accounting, legal, finance, construction, manufacturing, transport and logistics, and healthcare. See all services and industries →
Where Fusion operates
Guides & Resources
Free guides on managed IT, cybersecurity, and IT strategy for Canadian businesses.
Frequently asked questions
How much do managed IT services cost?
Can I keep my internal IT person and use Fusion as a co-managed partner?
What happens during the first 30 days after signing with Fusion?
How is Fusion different from other MSPs in the Toronto area?
What industries does Fusion work with?
Does Fusion offer cybersecurity services?
Does Fusion support businesses outside Toronto?
Does Fusion help with AI and Microsoft Copilot?
What does CISSP mean and why does it matter?
How long has Fusion been in business?
Managed IT Support · Cybersecurity Services · vCIO & vCISO Services · AI Consulting & Copilot Deployment · IT Business Assessment
Ransomware Recovery Case Study · AI Consulting Case Study · Meet the Team · Hamilton IT Services · Vancouver IT Support
Your 30-Minute IT Assessment
Tell us where support, security, vendor sprawl, or AI pressure is slowing the business down. The goal of the first conversation is to leave you with clearer priorities, not more brochure language.
Step 1: Describe your situation
Tell us where recurring tickets, outages, onboarding friction, vendor gaps, or co-managed pressure are slowing the team down.
We review the risk
We look at users, sites, tooling, patching, backup coverage, and vendor ownership so the real operational problem is clear.
You get a starting point
The first conversation should leave you with priorities, not another vague promise to circle back later.









