Top 10 Questions To Ask Your IT Support Provider

10

Do You have a Physical office in Toronto?

 

9

How many full time technicians does your IT company employ?

 

8

Do you outsource any of your tech support or help desk services?

 

7

Do you offer onsite quarterly IT assessment & reviews?

 

6

Do you have a true Flat Fee that will not nickle and dime our budget?

 

5

Do you offer a fast help desk that our employees can contact within minutes?

 

4

Do you have professional cyber security tools that will help prevent ransomware?

 

3

Do you currently provide IT services for Toronto clients in my Industry?

 

2

What is your customer retention rate over the last 7 years?

 

1

How long has your company been in business offering Managed IT Services in Toronto?