Fusion Minimum Standard
- All software and hardware has an active support contract (client machines excepted)
- All mission critical components have a DR plan or backup, with a reasonable Recovery Time Objective
- Email system is either Exchange 2016, Office365, Google for Work
- VoIP or Hosted phone system with an active support agreement, from a company that can have “hands on” within 1 business day.
- Backup and continuity by Datto / Veeam only
- LoB apps are the latest possible version including an active support agreement
- Fibre optic internet + backup
- Fortinet or Cisco or Palo Alto firewall as needed.
- Managed switches, including at least one “L3” switch per site
- CAT6 cabling+
- Servers should be no older than 5 years and must include an active warranty with the manufacturer
- Clients should have full access to all the MSP’s IT systems.
- Required capital IT budget for yearly spend management
- Required to complete any solution the “correct” way, even if it means additional spend for redundancy as needed.
- Cybersecurity training for end users
- Cybersecurity software on all devices
- Data Loss Prevention on all devices
- Mail Archiving with unlimited retention