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Managed IT Services Toronto

We fully manage IT needs for small and medium sized businesses.

Are constant IT issues getting in the way of running your business?

The managed it services provided by our Toronto IT Company include monitoring your IT systems 24/7/365 to fix issues before you notice them, and upgrade your IT in the process.

Get IT issues fixed whenever they happen with 24/7/365 remote managed IT and 1 hour response times for critical issues.

Solve issues the same day with Toronto/ Mississauga based engineers that know your systems inside-out from day one.

Reduce your costs over time as our IT managers find ways to automate processes across your business.

Put an end to recurring issues with regular audits, patching, backups, and system upgrades. 

Free up your team to work on mission critical projects while we take on time/resource intensive tasks.

Make your IT costs predictable with one flat-rate monthly fee that covers everything you need.

Request a Quote:

Patricia Fernandz
Patricia Fernandz
05:22 29 May 20
Their managed services has helped reduce all of our IT issues.
Susan Womble
Susan Womble
17:14 28 May 20
Our IT Support tickets are always resolved in a very timely & professional manner.
Jackie Porter
Jackie Porter
09:59 28 May 20
Our staff no longer deals with technical issues thanks to Fusion's managed IT services.
Toby Mitchell
Toby Mitchell
13:29 22 May 20
We highly recommend Fusion Computing Limited to any business in Toronto for their managed IT services!
Zamir Javer
Zamir Javer
21:01 29 Feb 20
Great toronto based managed IT firm led by a strong team. The tech support and range of IT services offered is ideal... for growing companies.read more
Julie Law
Julie Law
19:47 21 Jan 20
I have worked closely with Fusion over the past year and I have to say that these guys are great. A great team and... very responsive. They developed an IT strategy that is now our new template going forward. They manage our Infrastructure, Virtual Machines, Backups, Security, implemented our Cloud Solution with O365 and are our IT Support for staff and desktops. They came highly recommended so I am doing the same for you.read more
Ivar Soever
Ivar Soever
15:26 05 Oct 19
A great IT support company to work with. Fast to respond to issues but with a pro-active approach that sets you up for... success, and limits any potential issues to begin with. Fusion is especially knowledgeable in security, the most important facet of IT today, working hard to stay up to the minute on best practices.read more
Evan Caswell
Evan Caswell
17:59 25 Sep 19
Fusion Computing has consistently provided professional and top-notch service to our organization through their Virtual... CIO services and IT Support over the past 4 years. I would recommend their IT solutions to businesses looking for a reliable partner to tackle complex IT issues and provide ongoing service.read more
Ryan Pattinson
Ryan Pattinson
17:13 25 Sep 19
Fusion Computing has been the best IT Services provider we’ve ever had. Their managed IT services offering covers all 4... of our JP Motors locations bumper to bumper. They take the time to work with us to help us understand our budget and provide solutions from help-desk through to IT Strategy. Highly recommended!read more
Naomi Clarke
Naomi Clarke
15:46 15 Aug 19
It is refreshing to work with a technology vendor that is reactive in an expedient manner to our needs as a business.... Fusion takes the time to learn what your current and future goals are, offers options to help you achieve them, and make you feel like your business is valued. This partnership has allowed us to reinforce the security of all our operations, protect our customers, and increase our overall efficiency. What a great TEAM!read more
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Fusion Computing
Managed IT Services Toronto

100 King St W Suite 5700, Toronto, ON M5X 1C7

Our Clients

Brands large and small trust Fusion Computing to plan, deploy, and manage your complex and growing IT needs.

Testimonials

What You Get with Our Toronto Managed IT Services

managed it services

Get IT Issues Fixed Whenever They Happen

IT issues slow down your entire company, and force your team to jump into troubleshooting instead of working on critical projects. 

You shouldn’t have to lose hours or even days of productivity every time something in your IT breaks down.

When you call Fusion, your service desk ticket gets a response within 6 minutes, and 93% of issues are resolved in under 1 hour. 

Your toughest problems will get fixed on the same day, with our in-house support team of hardware and software experts who are local to the Toronto area.

Solve Issues The Same Day

Get your IT and cyber security issues resolved without needing to spend hours on the phone with tech support explaining problems and waiting for troubleshooting. 

We’ll put a senior technician in charge of your IT as a lead project manager – so when things go down, you deal with one person who is completely familiar with your systems. 

Once you call, your job is done. Your technician at Fusion Computing will handle everything with a team in-house, and you’ll never have to wait for a 3rd party to “schedule you in”.

managed service provider
managed it services Toronto

Put An End To Recurring Issues

Most of the time, you’re stuck fixing issues that keep popping up because something in your network isn’t up to par. 

We’ll audit your entire network, and proactively find and provide IT solutions that fix the root causes of recurring issues and downtime. 

Most clients see a 58% drop in IT issues after their first 90 days with Fusion Computing. 

Meanwhile, tracking systems flag upcoming problems in your network, and we resolve them before you notice anything.

Reduce Your Costs Over Time

Like most businesses, there are hundreds of manual processes across your company that quietly drain your budgets and create a lot of busywork. 

Your IT manager works with business consultants at Fusion Computing to implement automations that eliminate manual processes across your company. 

After a few months of IT outsourcing, you’ll save hundreds of hours across your admin, customer support, sales, and other departments with optimizations that you probably thought only enterprises could deploy.

managed it services providers
it services Toronto

Free Up Your Team

Get your in-house team focused on critical projects, not day to day system administration. 

We’ll manage everything from applications and system design, to network infrastructure administration and budgeting – so your in house teams can start working on the business, not just keeping things running. 

If you don’t have any in-house IT people, then we’ll handle everything right up to IT strategy and help you keep your team working on the business while the IT is taken care of.

Make Your IT Costs Predictable

You’ll get fully costed short, and long term IT budgets with recommendations for hardware and software purchases that align to your business goals and objectives. 

Your managed it services and IT consulting from Fusion Computing come in one flat monthly fee that covers everything you need. 

No more surprise expenses from IT. Just peace of mind and a clear picture of how costs will change in the future – it’s everything you’ve been asking for.

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What Makes Our Toronto Managed IT Services Different?

11+ Years

Your IT is managed by a senior technician with over a decade of experience.

6 Minute

Average response time for support requests.

58%

Average reduction of IT issues after 90 days with Fusion Computing

Our Managed IT Services & Support include:

Remote Service Desk

  • Get help the moment you need it from our Toronto IT Help Desk service. No part of our team is outsourced, so you get fast and reliable tech support without needing to spend hours explaining your problems on the phone.
  • You get instant access to Tier-2 support agents – so you’re not wasting time explaining things to a rookie who then needs to re-explain the problem to someone else.

Field Tech Services

  • If your problem can’t be fixed remotely, we’ll deploy technicians  from one of our local field teams across the country. Whether it’s a standard cabling job, or recovering from a disaster – you’ll have access to our Toronto IT support teams.

Managed Cloud Services

  • Get help with migrations, backups, disaster recovery plans, and managing the day to day operations and admin of your cloud. We’ll take care of the daily work, and keep your costs low so you get the most of what cloud has to offer.  

Infrastructure Management

  • Get your current network audited and optimized to reduce recurring issues, and bring costs down without massive spending on new hardware.

Network Support

  • Secure the data and maintain 99.999% uptime levels with proactive monitoring and management of your network and data center. Learn more about our network support service.

Device Management

  • Get all of your tech – from laptops to printers – managed and supported. Even if you run a BYOD office, we’ll keep your data secure, fix device issues, and handle lifecycles and replacement schedules.

Software License Management

  • Most businesses have to manage hundreds of software licenses, and things can fall through the cracks. We’ll map all our software, cut wasted spending, and ensure the entire team is working off the same systems.

Application Managed Services

  • Keep your critical software running smoothly with hardware and software level support. We’ll manage everything from patching and bug fixes, to software enhancements and integrations so your team get the most out of their software.

What are Managed IT services?

Managed IT services are provided by specialized firms whose core expertise is in IT services management. The end result is that you are able to minimize downtime, improve productivity, and ensure your systems are all secure. This is all done for a flat monthly fee based on the number of users you have in your company and so you gain predictable and scalable IT management through your provider.

What does a typical Managed IT services provider do?

Managed Service providers can offer managed or co-managed services. In most cases the majority of all the IT support is outsourced to the provider, and the  Managed service provider (MSP) makes sure that IT issues are handled 24 hours a day. You will also be able to rely on them to ensure that your systems  and software are all secured to prevent hacks and other cyber threats from causing loss or downtime.

What’s included in a typical managed IT services plan?

You can expect that a Managed IT services provider will cover IT system support , IT system deployment, administration of all users, helpdesk & tech user support, monitoring and reporting of IT systems and networks, security management, training and ongoing quarterly business reviews to ensure management are aligned with the technology roadmaps of the organization.

How much do Managed IT services cost?

Managed IT services pricing varies widely depending on the scope of your needs.  If you have a complex IT setup and requirements, then your fees might be higher.  Most often the pricing is based on a price per month based on the number of users you have in your company as well as the total services and other IT elements in your office.  Typically the range is $30 to $275 per user per month.  Here’s a link to our blog on this topic  https://fusioncomputing.ca/managed-it-services-pricing-cost/

Looking For A Simple All-In Monthly Plan For All Your IT Needs?

Get an engineer who understands your problem on the line the moment you call in.

Get Help From A Managed IT Support Company Based In Toronto