Toronto IT Helpdesk Services

Do you need support for IT issues and support tickets?

Use Fusion Computing’s 24/7/365 helpdesk to solve those pesky IT issues and get you back on track

Why work with Fusion Computing for IT Outsourcing in Toronto?

  • Local Ontario techs are your first line of support, no matter the IT issue
  • Bring down your IT downtime with our 24/7/365 IT support and helpdesk services with same day response on all issues
  • Get most issues resolved on your first contact to our support team
  • Best-in-class support for a range of hardware, data centers, devices and software
  • Unrestricted IT ticket response with predictable rates and a proactive approach to ticket resolution

Our IT help desk services are available 24/7 to ensure that your IT infrastructure is always in top form to help you reach your business goals.

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What IT Services Do You Require?

Businesses Trust and Rely On Our IT Helpdesk Services Support

Toronto IT Help Desk Outsourcing Services

24/7 Remote Helpdesk Services
Remote Access Issue Resolution
Escalated Toronto Help Desk Support
24/7 Onsite Field Tech Support
Ticket Tracking & Metrics
Cloud & Infrastructure Helpdesk
Software Application Helpdesk

24/7 Remote Helpdesk Services

Our qualified support technicians can solve your IT issues in just 4 hours, remotely or in-house, and your business running without a hitch.

Remote Access Issue Resolution

Our remote help desk services ensure same day resolution, so that IT issues don’t impact your productivity. We respond within 6 minutes to a ticket.

Escalated Toronto Help Desk Support

Severe IT issues can impact your work for an extended period of time. Our support desk technicians will slash your IT downtime and get you back on track.

24/7 Onsite Field Tech Support

Sometimes a critical IT issue demands an onsite visit. Our IT specialists can reach your office within 4 hours, anywhere in Ontario and Toronto.

Ticket Tracking & Metrics

You can track the status of your ticket by logging on to our online portal and helpdesk software. You can also use your ticket insights to fill in the gaps within your IT infrastructure.

Cloud & Infrastructure Helpdesk

Leverage the expertise and skills of our industry leading technicians to resolve any cloud-related issue with our helpdesk cloud services.

Software Application Helpdesk

Our qualified IT experts in Toronto can resolve hosted and cloud-based SaaS. We can also resolve legacy software IT issues on the same day as a part of our service desk solutions.

Case Studies

fixing server

Immediate Onsite Support in 2 Hours and 24/7

Not all issues can be resolved by a remote help desk. Some critical IT concerns require an onsite visit by experts.

Our helpdesk service in Toronto, Ontario, will send qualified and skilled IT specialists to reach your office premises, within four hours to take care of the IT issue.

This way, your IT infrastructure is restored quickly, and you are back to your work in no time.

Enhance Productivity by Reducing IT Down Time

With more than 10 years of experience, our IT technicians are skilled in eliminating your IT issues.

Our customers report a drop of as much as 58% in the volume of IT problems in the first three months. This results in lower IT downtime, and leads to better, cost effective solutions.

We achieve this by discovering the root of the problem. Instead of just temporarily fixing issues, we address the underlying cause of the IT issue, or automate the solve in unique cases.

Outsource to our IT helpdesk to resolve your recurring IT issues and bring down your IT break-fixes.

team meeting
fixing server

Unrestricted Issue Response With Predictable IT Rates

Unlike other IT help desk companies in Toronto, we have clear and transparent pricing. Usually, IT help desk firms tackle a limited number of questions before charging you more for an additional (often more critical) issue. This means that your IT budget can suddenly shoot up, derailing your planned budget and resources.

With our outsource IT help desk services in Toronto, you can be sure of a predictable IT bill with unlimited ticket response. This approach enhances your peace of mind and allows you to plan ahead, without worrying about surprise invoices upsetting your business plans.

Fusion Computing IT Company

Serving small and medium-sized businesses across Canada.
Located at:

100 King St W Suite 5700, Toronto, ON M5X 1C7

Looking For A Simple All-In Monthly Plan For All Your IT Needs?

Reach out to Fusion Computing today to explore how our Technology Success Partner services can benefit your business.

What IT Services Do You Require?