Do you need support for IT issues and support tickets?
Use Fusion Computing’s 24/7/365 helpdesk to solve those pesky IT issues and get you back on track
Why work with Fusion Computing for IT Outsourcing Toronto?
Local Ontario techs are your first line of support, no matter the IT issue
Bring down your IT downtime with our 24/7/365 IT support and helpdesk services with same day response on all issues
Get most issues resolved on your first contact to our support team
Best-in-class support for a range of hardware, data centers, devices, and software
Unrestricted IT ticket response with predictable rates and a proactive approach to ticket resolution
Our IT help desk services are available 24/7 to ensure that your IT infrastructure is always in top form to help you reach your business goals.
Request a quote for IT Helpdesk Support Services Toronto
Businesses Trust and Rely On Our IT Helpdesk Services Support
Toronto IT Help Desk Outsourcing Services
24/7 Remote Helpdesk Services
- Our qualified support technicians can solve your IT issues in just 4 hours, remotely or in-house, and your business running without a hitch.
Remote Access Issue Resolution
- Our remote help desk services ensure same day resolution, so that IT issues don’t impact your productivity. We respond within 6 minutes to a ticket.
Escalated Toronto Help Desk Support
- Severe IT issues can impact your work for an extended period of time. Our support desk technicians will slash your IT downtime and get you back on track.
24/7 Onsite Field Tech Support
- Sometimes a critical IT issue demands an onsite visit. Our IT specialists can reach your office within 4 hours, anywhere in Ontario and Toronto.
Ticket Tracking & Metrics
- You can track the status of your ticket by logging on to our online portal and helpdesk software. You can also use your ticket insights to fill in the gaps within your IT infrastructure.
Cloud & Infrastructure Helpdesk
- Leverage the expertise and skills of our industry leading technicians to resolve any cloud-related issue with our helpdesk cloud services.
Software Application Helpdesk
- Our qualified IT experts in Toronto can resolve hosted and cloud-based SaaS. We can also resolve legacy software IT issues on the same day as a part of our service desk solutions.
Benefit From Our Transparent and Predictable Pricing with Managed Helpdesk Services
A predictable monthly cost is crucial to help you plan your IT budget. Our managed help desk in Toronto provides unlimited ticket response at a flat rate, per user.
Our comprehensive range of services is available at the expense of hiring one full or part-time IT person, replacing an employee, or replacing an entire IT team. Use our Outsource IT help desk services to bring down your IT ticket volume and improve business efficiency – all while efficiently managing your costs.
Providing Toronto IT Support
Reduction in IT Issues in Your first 90 days
Help from our Toronto Tech Support
Immediate Onsite Support in 2 Hours and 24/7
Not all issues can be resolved by a remote help desk. Some critical IT concerns require an onsite visit by experts.
Our helpdesk service in Toronto, Ontario, will send qualified and skilled IT specialists to reach your office premises, within four hours to take care of the IT issue.
This way, your IT infrastructure is restored quickly, and you are back to your work in no time.
Enhance Productivity by Reducing IT Down Time
With more than 10 years of experience, our IT technicians are skilled in eliminating your IT issues.
Our customers report a drop of as much as 58% in the volume of IT problems in the first three months. This results in lower IT downtime, and leads to better, cost effective solutions.
We achieve this by discovering the root of the problem. Instead of just temporarily fixing issues, we address the underlying cause of the IT issue, or automate the solve in unique cases.
Outsource to our IT helpdesk to resolve your recurring IT issues and bring down your IT break-fixes.
Unrestricted Issue Response With Predictable IT Rates
Unlike other IT help desk companies in Toronto, we have clear and transparent pricing. Usually, IT help desk firms tackle a limited number of questions before charging you more for an additional (often more critical) issue. This means that your IT budget can suddenly shoot up, derailing your planned budget and resources.
With our outsource IT help desk services in Toronto, you can be sure of a predictable IT bill with unlimited ticket response. This approach enhances your peace of mind and allows you to plan ahead, without worrying about surprise invoices upsetting your business plans.
Looking For A Simple All-In Monthly Plan For All Your IT Needs?
Get an engineer who understands your problem on the line the moment you call in.