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Toronto IT Helpdesk Services

Do you need support for IT issues and support tickets?

Use Fusion Computing’s 24/7/365 helpdesk to solve those pesky IT issues and get you back on track 

Why work with Fusion Computing for IT Outsourcing in Toronto?

Local Ontario techs are your first line of support, no matter the IT issue

Bring down your IT downtime with our 24/7/365 IT support and helpdesk services with same day response on all issues

Get most issues resolved on your first contact to our support team

Best-in-class support for a range of hardware, data centers, devices, and software

Unrestricted IT ticket response with predictable rates and a proactive approach to ticket resolution

Our IT help desk services are available 24/7 to ensure that your IT infrastructure is always in top form to help you reach your business goals.

Request a quote for IT Helpdesk Support Services Toronto

Patricia Fernandz
Patricia Fernandz
05:22 29 May 20
Their managed services has helped reduce all of our IT issues.
Susan Womble
Susan Womble
17:14 28 May 20
Our IT Support tickets are always resolved in a very timely & professional manner.
Jackie Porter
Jackie Porter
09:59 28 May 20
Our staff no longer deals with technical issues thanks to Fusion's managed IT services.
Toby Mitchell
Toby Mitchell
13:29 22 May 20
We highly recommend Fusion Computing Limited to any business in Toronto for their managed IT services!
Zamir Javer
Zamir Javer
21:01 29 Feb 20
Great toronto based managed IT firm led by a strong team. The tech support and range of IT services offered is ideal... for growing more
Julie Law
Julie Law
19:47 21 Jan 20
I have worked closely with Fusion over the past year and I have to say that these guys are great. A great team and... very responsive. They developed an IT strategy that is now our new template going forward. They manage our Infrastructure, Virtual Machines, Backups, Security, implemented our Cloud Solution with O365 and are our IT Support for staff and desktops. They came highly recommended so I am doing the same for more
Ivar Soever
Ivar Soever
15:26 05 Oct 19
A great IT support company to work with. Fast to respond to issues but with a pro-active approach that sets you up for... success, and limits any potential issues to begin with. Fusion is especially knowledgeable in security, the most important facet of IT today, working hard to stay up to the minute on best more
Evan Caswell
Evan Caswell
17:59 25 Sep 19
Fusion Computing has consistently provided professional and top-notch service to our organization through their Virtual... CIO services and IT Support over the past 4 years. I would recommend their IT solutions to businesses looking for a reliable partner to tackle complex IT issues and provide ongoing more
Ryan Pattinson
Ryan Pattinson
17:13 25 Sep 19
Fusion Computing has been the best IT Services provider we’ve ever had. Their managed IT services offering covers all 4... of our JP Motors locations bumper to bumper. They take the time to work with us to help us understand our budget and provide solutions from help-desk through to IT Strategy. Highly recommended!read more
Naomi Clarke
Naomi Clarke
15:46 15 Aug 19
It is refreshing to work with a technology vendor that is reactive in an expedient manner to our needs as a business.... Fusion takes the time to learn what your current and future goals are, offers options to help you achieve them, and make you feel like your business is valued. This partnership has allowed us to reinforce the security of all our operations, protect our customers, and increase our overall efficiency. What a great TEAM!read more
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Businesses Trust and Rely On Our IT Helpdesk Services Support

Toronto IT Help Desk Outsourcing Services


24/7 Remote Helpdesk Services

  • Our qualified support technicians can solve your IT issues in just 4 hours, remotely or in-house, and your business running without a hitch.

Remote Access Issue Resolution

  •  Our remote help desk services ensure same day resolution, so that IT issues don’t impact your productivity. We respond within 6 minutes to a ticket.
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Escalated Toronto Help Desk Support

  •  Severe IT issues can impact your work for an extended period of time. Our support desk technicians will slash your IT downtime and get you back on track.
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24/7 Onsite Field Tech Support 

  • Sometimes a critical IT issue demands an onsite visit. Our IT specialists can reach your office within 4 hours, anywhere in Ontario and Toronto.

Ticket Tracking & Metrics

  • You can track the status of your ticket by logging on to our online portal and helpdesk software. You can also use your ticket insights to fill in the gaps within your IT infrastructure.

Cloud & Infrastructure Helpdesk

  • Leverage the expertise and skills of our industry leading technicians to resolve any cloud-related issue with our helpdesk cloud services.
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Software Application Helpdesk

  •  Our qualified IT experts in Toronto can resolve hosted and cloud-based SaaS. We can also resolve legacy software IT issues on the same day as a part of our service desk solutions.

Benefit From Our Transparent and Predictable Pricing with Managed Helpdesk Services

A predictable monthly cost is crucial to help you plan your IT budget. Our managed IT help desk in Toronto provides unlimited ticket response at a flat rate, per user.

Our comprehensive range of IT solutions and services is available at the expense of hiring one full or part-time IT person, replacing an employee, or replacing an entire IT team. Use our IT Company and Outsource IT help desk services to bring down your IT ticket volume and improve business efficiency – all while efficiently managing your costs.

25 Years

Providing Toronto IT Support


Reduction in IT Issues in Your first 90 days


Help from our Toronto Tech Support

Leverage Our IT Help Desk to Enhance Efficiency By Reducing IT Issues

Call our IT support and managed helpdesk now to slash IT issues by 58% in just 3 months.

Immediate Onsite Support in 2 Hours and 24/7

Not all issues can be resolved by a remote help desk. Some critical IT concerns require an onsite visit by experts. 

Our helpdesk service in Toronto, Ontario, will send qualified and skilled IT specialists to reach your office premises, within four hours to take care of the IT issue. 

This way, your IT infrastructure is restored quickly, and you are back to your work in no time.

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IT procurement management team

Enhance Productivity by Reducing IT Down Time

With more than 10 years of experience, our IT technicians are skilled in eliminating your IT issues.

Our customers report a drop of as much as 58% in the volume of IT problems in the first three months. This results in lower IT downtime, and leads to better, cost effective solutions. 

We achieve this by discovering the root of the problem. Instead of just temporarily fixing issues, we address the underlying cause of the IT issue, or automate the solve in unique cases.

Outsource to our IT helpdesk to resolve your recurring IT issues and bring down your IT break-fixes.

Unrestricted Issue Response With Predictable IT Rates

Unlike other IT help desk companies in Toronto, we have clear and transparent pricing. Usually, IT help desk firms tackle a limited number of questions before charging you more for an additional (often more critical) issue. This means that your IT budget can suddenly shoot up, derailing your planned budget and resources. 

With our outsource IT help desk services in Toronto, you can be sure of a predictable IT bill with unlimited ticket response. This approach enhances your peace of mind and allows you to plan ahead, without worrying about surprise invoices upsetting your business plans.

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Looking For A Simple All-In Monthly Plan For All Your IT Needs?

Get an IT consultant in Toronto who understands your problem on the line the moment you call in.

Request a quote for IT Helpdesk Support Services Toronto