Why You Need an Ironclad Business IT Strategy

An IT strategy is a critical element of overall business strategy for virtually any company that wants to ensure smooth day-to-day operations while working successfully towards achieving its business goals. What Is an IT Strategy? Here’s a concise IT strategy definition: it is a plan of the company’s intentions related to the use of technology […]

How to Do an IT Assessment

IT assessments cost time and money. They can be resource-intensive, for the duration of the audit. However, that old saying, “an ounce of prevention is worth a pound of cure” holds true in IT.  Audits must be done to ensure the well-being and future viability of the company. First, let’s define what an IT assessment […]

IT Metrics You Should Be Tracking

Businesses can, and often do, blindly throw money at IT projects and hope that they deliver to requirements. A wiser approach, however, is to implement IT metrics and KPIs that allow you to measure the business performance of technology initiatives. This can help you to manage the business more efficiently and stay on budget, optimize […]

Your Operational IT Plan

In today’s digital world companies often live and die by the quality of their operational IT plans. IT executives are typically tasked with developing the strategic IT plan, however it is easier said than done. Information technology service management can become almost overwhelmingly complex depending on the size and requirements of the business. What Happens […]

The Top 8 IT Priorities for 2022

The last two years have disrupted business cycles tremendously, requiring businesses to become creative with their IT setups. Now, as everyone hopes to return a little more to business as usual, it’s time to assess the IT priorities for 2022. A recent Gartner survey found that in 2022, 47% of knowledge workers will work remotely, […]

A History of Endpoint Security into the Future

lines of code on computer screen

End-point security has been around for a long time; it was created to combat malicious software (malware) designed by Cyber Criminals to harm devices, networks or services. It started in the late 1980s with anti-virus software. It would require, an IT professional to install the software on a machine that would scan all data crossing […]

Password Security – Are Your Passwords Secure?

man looking at notes

Password Security Is More Important Than Ever With the spark of the global pandemic we know as COVID-19, many employers have opted to have their staff work from home. With this comes the use of our home Wi-Fi; no longer being used just for entertainment; it is now the means to connect with our workplace […]

Complete Guide to IT Procurement: Process, Strategies & Best Practices

IT procurement is the continuous process of purchasing IT (information technology) assets to drive organizational goals and efficiency. Your IT process and procurement should always reflect company objectives by getting the most out of your IT spending. This guide explains that and helps you map out and implement your IT procurement process. What is IT […]

Staff Augmentation vs Managed Services: Which Should You Choose?

Although staff augmentation and managed services are two terms often used interchangeably, they are totally different approaches to solving common pain points. In this guide to choosing staff augmentation vs managed services, we highlight the differences between the two models and the considerations to make when deciding which option will work best for your business. […]

What Exactly are Managed IT Services?

What are IT Managed Services? A managed service model is basically when a business outsources some or all of its Information Technology (IT) needs to an outside provider. That provider is an MSP.  In general, MSPs will provide a set of IT services to the client in return for a recurring operating expense (OPEX). The […]